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Banquet Waitress

Kempinski Hotel

1 - 2 years Dubai - United Arab Emirates

Any Nationality

, Posted on May 4, 2018 1 Opening

Job Description

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Banquet Waitress
The overall
scope of the job includes serving food and beverages to guests in the assigned
outlet, providing a courteous, professional, efficient and flexible service
consistent with the standards of the hotel and in line with Kempinski s DNA
values in order to encourage sales and maximize guest satisfaction.
Kempinski Mall of the Emirates
A luxurious alpine retreat in the heart of the desert, Kempinski Hotel Mall of the Emirates is a landmark Dubai hotel and one of Kempinski s most unique city properties. It combines exciting shopping, entertainment and dining options with lavish accommodation, including 15 spacious but cozy ski chalets overlooking Ski Dubai.
Key Responsibilities:
• Clear and take care of the equipment at the respective post
• All rules & regulations are strictly adhered
within the hotel including hotel s policy on fire and safety as well as hygiene
regulations including HACCP.
• The service team is well managed, having
delegated the appropriate tasks to the team members
• A High quality of product and service is
maintained in the outlet
• Report to duty punctually wearing the correct
uniform, clean and well pressed including appropriate shoes (polished) and
nametag at all times a ccording to the hotels dress
code & Kempinski grooming standards, maintaining a high standard of
personal appearance and hygiene at all times
• Monitor operating supplies, equipment and reduce
spoilage and wastage successfully
• Have a thorough knowledge and understanding of
all food and beverage items offered by the department assigned
• Handle guest enquiries in a courteous and
efficient manner and report guest complaints and feedback to supervisors
• Understand and strictly adhere to the rules
& regulations established in the hotel s policy manual and the hotel s
policy on fire, hygiene, health & safety
• To lead and guide set-up of smaller sized events
• To lead and guide coffee breaks for smaller
groups and to offer impeccable service
responsibilities and tasks can be added at any time according to the needs of
the business and of the hotel.

Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

* Competencies:
• Must have 1-2 years relevant experience on the same position in a 5 star hotel environment
• Proficiency in Excel and Word is beneficial
• Ability to work as part of a team, thrive under
pressure in challenging circumstances and come up with proactive, rational
• Excellent organizational and time management
• Applies a professional, confidential and ethical
approach at all times
About Kempinski
Hoteliers since 1897, Kempinski have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of its European heritage.


Service guest satisfaction Time management Setup Entertainment Supervisor Waitress Management Monitor Outlet

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Kempinski Hotel

Beginning its journey in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Headquartered in Geneva, the group has a wide collection of distinguished properties all over the world including the UAE (Dubai, Ajman, and Abu Dhabi), Qatar, Saudi Arabia, Egypt, Germany, Indonesia, China, Austria, Thailand, Turkey, and other locations. Each year, Kempinski keeps adding new destinations in the Middle East, Asia, Africa and Europe. Moreover, Kempinski Hotels owns and operates a broad international portfolio of more than 70 Hotels, luxury resorts, business and Spa hotels reflecting the finest and mesmerizing traditions of European hospitality.

The group believes its success completely relies on its diversified team of dedicated and experienced professionals. Kempinski provides numerous exciting and rewarding career opportunities and other benefits such as People Training and Talent Development Programs to ensure a great learning process for its people. It employs over 22,500 employees in more than 30 countries, with an average of 4 million guests every year. The Hotel Group believes that its corporate social responsibilities extend beyond its guests and employees into the communities where it operates.

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