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Mandarin Oriental Hotel Group

Posted on August 26, 2019

1 - 2 years Doha - Qatar

Any Graduation. Any Nationality

Opening 01

Job Description

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Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
Increasingly recognized for creating some of the world s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
Mandarin Oriental, Doha
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest s expectations.
Main Responsibilities
• Have a good understanding of the member s club concept and policies and all other facilities the hotel offers in order to recommend and verbally explain those to members and guests.
• Have a full understanding of the membership benefits and offers for each tier category.
• Knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, spirits, beers and wines and be able to garnish all drinks as per the given standards and explain their characteristics.
• If necessary be able to personally interact and recommend suitable drinks for guest and members.
• Handle effectively any kind of customer complaints being verbal or written and report to managers without fail.
• Set up daily bar counter and ensure that mis en place and any other required ingredients and equipment are prepared in order to work as efficient as possible.
• All bottles and ingredients should be set up as per the bar s standard to assure they are in easy reach and facilitate effective service.
• Assist the bar supervisor and manager to create new mixed drinks and cocktails for promotional activity and new menus.
• Check the inventory daily before each shift to assure correct amounts are stocked up to avoid running out of stock during service periods.
• Assist in carrying out monthly inventories together with the bar supervisor and managers.
• Responsible for checking the temperature of the bar fridges and follow the First in, First Out standards.
• Assure that correct date labeling is always in place for all related products.
• Clean and sanitize the bar areas after each shift and when required.
• Carry out periodic deep cleaning of all related bar areas including storage facilities and fridges.
• Maintain and organize the private cigar lockers for all members and is well trained in offering and serving cigars.
• Operate the required steps on the point of sales system in order to process food and beverage orders.
• If requested being able to carry out cashiering and daily cash and credit collections.
• The bartender will support the server in serving food and beverage, cleaning tables, chairs and work area to maintain a sanitary environment.
• Any other reasonable tasks as assigned by the club manager including assisting other outlets.
• Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
• Experience as Bartender in a high volume restaurant or lounge with highest levels of service is preferred.
• A minimum of 1 year of experience working as bartender.
• Ability to understand guest needs and to deliver superior customer service.
• Familir with restaurant point of sales and cashiering procedures is preferred.

Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk


Hospitality Customer service MIS Sanitary Customer complaints Business management Bar Supervisor Inventory Sales


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