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Intercontinental Hotels Group (IHG)

1 - 2 years United Arab Emirates - United Arab Emirates

Any Nationality

, Posted on May 14, 2018 1 Opening

Job Description

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Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food and beverages. To deliver a great guest experience - A Mixologist will serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they are.
Duties and Responsibilities
Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.
Ensure that the outlet is clean, neat and tidy and ready to accept guests.
Up-sell or promote all specials advertised in the outlet as well promoting slow moving items. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
Responsible for all side duties described in the job task check list and to complete all side work prior to the opening and closing of the restaurant
To stock all supplies & glassware ordered by the bar manager.
To approach guests suggesting a cocktail/wine or non-alcoholic beverages and recommending promotional items.
To maintain knowledge of bar inventory and wine selection to respond properly to guest questions.
To maintain a thorough knowledge of beverage recipes and mixing procedures.
To be able to entertain the guests with freestyle, mixology and creating cocktails.
To be able to create new cocktails on the spot.
To have an extensive knowledge of cocktails and mocktails.
To inform guests of last call.
To maintain proper bar cleanliness.
To assist in maintaining responsibility for the set up and cleanliness of entire bar and adjoining lounge area at all times.
To arrange furniture in the bar area as needed.
To display beverage selection in an attractive manner.
To ensure that the bar is stocked with "mise-en-place" and kept clean and tidy at all times.
To have thorough knowledge of how to handle intoxicated individuals.
To ensure that bar guests receive their orders promptly and courteously.
To insure proper garnishing of drinks.
Checks periodically with guests to see if they would like anything else.
To present the check to the guests according to the outlet standards.
To be knowledgeable of all ingredients and prices of the food and beverage listed on the menu.
To follow the cash handling procedures and process all guest orders through MICROS before any dish or beverage is served.
To monitor operating supplies and reduce spoilage and wastage.
To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
Attends work on time as scheduled.
Acquires a working knowledge of hotel, in-house facilities and local information to respond to guest questions in these areas as required.
Demonstrates teamwork by cooperating and assisting co-workers as needed.
To handle all food, beverage and operating equipment with care, in order to minimize breakage / wastage
Ability to rotate throughout each of the food & beverage outlets
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
To understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health & Safety.
To ensure that all potential and real hazards are reported and rectified immediately.
To understand and strictly adhere to the Hotel's Employee rules & regulations.
Performs any other duties as assigned to him/her by management.
Do you have what it takes to be a leader in the world's most global hotel company?
If so, make it happen and apply now for a career with InterContinental Hotels Group, where a world of personal and professional opportunities exist.
Preferably tertiary qualification in Hospitality Management.
1-2 years previous experience in a similar position or a related field with a proven track record of success.
Knowledge of Lounge and Bar operations.
Experience in a 5 star luxury hotel company is essential.
Excellent written and spoken communication skills in English, particularly to deal effectively with people from diverse backgrounds.
High level of interpersonal skills and integrity; seen as a neutral and fair individual.
Ability to build strong working relationships, internal and external to the organization.
Effective time management, prioritization and organization skills, which will be evident when working under pressure and to deadlines.
Strong problem solving abilities as well as the initiative to work independently when necessary.
Maintains high confidentiality in regards to guest privacy and any related Hotel matters.

Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk


Service Hospitality management Luxury English Policies Interpersonal skills Organization skills Time management Cash handling Setup

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Intercontinental Hotels Group (IHG)

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