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Bartender - Peruvian Restaurant

Marriott Hotels Resorts /JW Marriott

Posted on November 25, 2019

15 - 16 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. It s as simple as that. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment .
JOB SUMMARY
Responsibilities
for set-up, mixing of drinks, service and clean-up for catering bar functions.
In so doing, is expected to direct all effort toward guest satisfaction, the
achievement/maintenance of division standards, and profit maximization.
SCOPE / BUSINESS CONTEXT
• A Full Time position based at JW Marriott Marquis
Dubai.
CANDIDATE PROFILE
Experience:
• Minimum of 2-year experience of
a similar position within a five star hotel
Skills and Knowledge
• Thorough beverage
knowledge
• Sales Person
Ability to suggest and up sell
• Friendly and
outgoing
• Basic Computer
Skills
Education or Certification
• Diploma or degree
in hotel management
• Bartender
Certificate
SPECIFIC DUTIES
The
following are specific responsibilities and contributions critical to the
successful performance of the position:
• Check
for captain for required set up and type of service assignment.
• Have
bar set up ready to go 15 minutes before function is schedules to start.
This
involves: An adequate supply of following (to last through the duration of the
function, if possible). Ice, water, mixer, all ingredients necessary for
preparing drinks. Glasses, garnishes, napkin and side towel. Matches/ashtrays
cigarettes.
• Perform
cashier duties, if required. This involves handling tickets and cash as per
Marriott International Food and Beverage SOP.
• Prepare
and served drinks as per Marriott standards, policies procedures using a jigger
as all times.
• Never
leave your bar during a function unless properly relieved by another bartender
or the captain/maitre d
• At
all times the bar area should be maintained in a clean and organized condition.
Practice clean as you go .
• After
function is over and guest have left the room, breakdown and thoroughly clean
the bar.
• Ensure
the proper storage of liquor, fruit and equipment, all liquor to be secure.
• To
comply with all local laws and regulations.
• To
report issues or requirements to the supervisors.
• When
requested, is ready to work as a waiter/waitress as well.
• To have a clean uniform and impeccable personal
grooming in compliance with company standards.
• To be at the assigned work area, in uniform, and
ready to work at the time that is scheduled.
• The waiter/waitress will be responsible for these
set up, bussing and clean up of all the following table service necessities as
well as the proper storage of this equipment in its proper place after use in
the room (to put things in the proper place).
• All Event Operations bartenders will be required to
completely familiarize himself with the location of each of the function rooms
and related areas and the various workable types of set up to include the
following: school style, theatre style, conference style, U-Shape, Hollow
square, Hollow rectangle, Banquet style, T-Shape, E-Shape, Different types of
buffet set up, Coffee Trolley.
• Set up, service, breakdown and vacuuming of all
department functions to include: meetings, breakfast, lunch, dinner,
receptions, banquet hall cleaners, dances/concerts, exhibits, general cleaning
of all area and vacuum, outdoor catering.
• Set up and handle tables, i.e. rounds, rectangles,
ovals, schoolroom etc.
• The waiter will be totally responsible for ensuring
that each service piece of linen china, glass and silverware is spotless before
it is placed on a table, and that each table is set up uniformly.
• Each waiter will be responsible for attending menu
class before each of their designated function with the supervisor/managers in
able to obtain better food and beverage knowledge.
• To introduce one s self to the guest on one s
station and project a warm cheerful, enthusiastic desire to be of service.
• To wear a name tag as part of the proper uniform,
as well as no excessive jewelry to be worn while working.
• To comply with all safety regulations and company
policies as outlined in the Employee s handbook.
• To assist customer whenever possible/
• To attend meetings when scheduled.
• Become totally familiar with how to read a Banquet
Event Order (BEO) and how to set a room from that order.
• To perform all other reasonable as requested by the
management.
• To ensure that all props after each function is
store back in the designated area and handles with great care.
• To ensure that all bar equipments, fixture and
furniture are handled with great care.
• To create a good working relationship with
co-workers and maintain a courteous attitude towards the management and all the
employees and guests of the hotel.
• To bring any problems that may occur or any special
requests by guests to their supervisor s attention as soon as possible.
• To provide the best possible proper service of
guests of this hotel at all times.
• To practice constantly the Clean as you go policy
to uphold the highest sanitation standards.


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

OTHER
Safety and Security
• Report
work related accidents, or other injuries immediately upon occurrence to
manager/supervisor.
• Follow
company and department safety and security policies and procedures to ensure a
clean, safe, and secure environment.
• Notify
Loss Prevention/Security of any guest reports of theft.
Policies and Procedures
• Follow
company, hotel and department policies and procedures.
• Follows Marriott International Hotels Limited
Regional Office policies and procedures
• Protect
the privacy and security of guests and coworkers.
• Maintain
confidentiality of proprietary materials and information.
• Ensure
uniform, nametags, and personal appearance are clean, hygienic, professional
and in compliance with company policies and procedures.
• Protect
company tools, equipment, machines, or other assets in accordance with company
policies and procedures.
• Perform
other reasonable job duties as requested by Supervisors and Management.
• Working
hours as required to do your job but normally not less than 48 hours per week.
Guest Relations
• Actively
listen and respond positively to guest questions, concerns, and requests using
brand or property specific process (e.g., LEARN, JW Symphony of Service) to
resolve issues, delight, and build trust.
• Assist
other employees to ensure proper coverage and prompt guest service.
• Anticipate
guests' service needs, including asking questions of guests to better
understand their needs and watching/listening to guest preferences and acting
on them whenever possible.
• Address
guests' service needs in a professional, positive, and timely manner.
• Engage
guests in conversation regarding their stay, property services, and area
attractions/offerings.
• Thank
guests with genuine appreciation and provide a fond farewell.
• Welcome
and acknowledge each and every guest with a smile, eye contact, and a friendly
verbal greeting, using the guest's name when possible.
• Supply
guests/residents with directions and information regarding property amenities,
services, and hours of operation, and local areas of interest and activities.
Communication
• Answer
telephones using appropriate etiquette including answering the phone within 3
rings, answering with a smile in one's voice, using the callers' name,
transferring calls to appropriate person/department, requesting permission
before placing the caller on hold, taking and relaying messages, and allowing
the caller to end the call.
• Speak
to guests and co-workers using clear, appropriate and professional language.

Keywords

Bartender - Peruvian Restaurant

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Marriott Hotels Resorts /JW Marriott

Founded by J. Willard and Alice Marriott in 1927, Marriott International, Inc. is a leading global lodging company headquartered in Washington, DC in Bethesda, Maryland. It has over 6,000 properties in nearly 122 countries- Middle East & Africa (245 properties, 29 countries), Europe (512 properti es, 37 countries), United States & Canada ( 4,526 properties, 2 countries), Caribbean & Latin America (225 properties, 33 countries), and Asia-Pacific (572 properties, 21 countries). Marriott International, a FORTUNE 500 Company, started its operations in the Middle East in 1980 with Riyadh Marriott Hotel in Saudi Arabia.





Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by offering exceptional amenities and attentive guest care that sets the industry standards. Known as one of the ‘best employers’, Marriott maintains a work culture that puts its people first. The organization offers excellent benefits and career paths that help its employees to grow professionally and personally. Marriott International promotes innovation, diversity, teamwork and a thriving culture. Marriott International’s merger with Starwood Hotels & Resorts has strengthened its position as the best travel company in the world.



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