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Branch Coordinator - Khalifa, Abu Dhabi

Silkor Laser & Aesthetic Center

Posted on May 8, 2018

1 - 2 years United Arab Emirates - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Job Brief
An Arabic-speaking Branch Coordinator is in charge of assisting the Branch Manager in Silkor s management and operations of the Center and in ensuring the highest quality of service to Silkor clients.
Key Responsibilities:
The responsibilities of an Arabic-speaking Branch Coordinator include, but are not limited to the following:
• Handle incoming calls;
• Schedule, follow up and reconfirm appointments;
• Maintain contact with employees to ensure a proper work flow and that client matters are well addressed;
• Integrate and update client files;
• Handle client payments;
• Manage and control stocks;
• Ensure remarkable customer service is provided to clients;
• Perform/monitor opening and closing duties;
• Perform routine client outcalls;
• Perform up-selling and cross selling of Products, Treatments and Packages; and
• If required, replace the Branch Manager and act upon her job description when she is on leave or is otherwise absent.
Skills Required
Experience in Sales & Customer Relation is a must aside from the following:
• Excellent communication skills - English & ARABIC;
• Good persuasion techniques;
• Service and customer oriented;
• Outgoing, energetic and friendly personality
Candidates coming from the following industry are encouraged to apply
• Healthcare / Medical; or
• Aesthetics / Dermatology; or
• Health & Wellness / Medical Spa



Customer service Healthcare Cross selling Dermatology SPA English Wellness Branch Coordinator Incharge Workflow


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Silkor Laser & Aesthetic Center

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