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Branch Coordinator - Ras Al Khaimah

Silkor Laser & Aesthetic Center

Posted on May 8, 2018

1 - 2 years United Arab Emirates - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Job Brief
An Arabic-speaking Branch Coordinator is in charge of assisting the Branch Manager in the management and operation of the Silkor centre, and ensuring the highest quality of service to, and an enjoyable experience for, Silkor s clients.
Key Responsibilities:
The responsibilities of an Arabic-speaking Branch Coordinator include, but not limited to the following:
• Handle incoming calls;
• Schedule, follow up and reconfirm appointments;
• Maintain contact with employees to ensure a proper work flow and that client matters are well addressed;
• Integrate and up-date client files;
• Handle client payments;
• Manage and control stocks;
• Provide, and ensure remarkable customer service is provided to clients;
• Perform/monitor opening and closing duties;
• Perform routine client outcalls;
• Perform up-selling and cross selling of Products, Treatments and Packages; and
• If required, replace the Branch Manager and act as the Branch Manager when the current Branch Manager is on leave or is otherwise absent.
Skills Required
Experience in Sales & Customer Relation is a must aside from the following:
• Excellent communication skills - English & ARABIC;
• Good persuasion techniques;
• Service and customer oriented; and
• Outgoing, energetic, and friendly personality
Candidates coming from the following industry are encouraged to apply
• Aesthetics / Dermatology; or
• Health & Wellness / Medical Spa


Administration

Keywords

Customer service Cross selling Dermatology SPA English Wellness Branch Coordinator Incharge Workflow Management

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