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Branch Manager - Hospitality Industry

Client of HireLebanese

8 - 9 years Lebanon - Lebanon

Bachelor of Hotel Management(Hotel Management). Any Nationality


, Posted on May 25, 2018 1 Opening

Job Description

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We are currently looking for a Branch Manager for our premises in one of the leading hotels in Lebanon.
Qualifications:
Bachelor s degree preferably in Hospitality Management.
Minimum 8 years proven experience in the Hospitality Industry 3 of which as sales and supervisory experience.
Proven experience in customer/client service.
Prior experience in Leadership development and Team coaching.
Familiar with the use of technology.
Excellent Time Management skills.
Excellent oral and written communication skills in Arabic and English, French is a plus.
Responsibilities:
Initiate contacts with new clients to increase branch profitability.
Keep permanent contact with the hotels management and their teams for better customer acquisition and services.
Extract customer feedback and report concerns if any.
Handle customer complaints, break downs and accidents.
Plan and Forecast reservations and availabilities.
Assure proper branch, flyers, banners and promotional articles display.
Prepare the team s schedule.
Prepare and dispatch daily and monthly reports.
Control receivables in a timely manner.
Assure and control bank deposits.
Control and validate the petty cash and the daily batch.
Coach his team for the ultimate use of sales techniques.


Industry Type : Hotels / Hospitality
Functional Area : Administration

Keywords

Customer acquisition French Hospitality management Leadership development Customer complaints Time management Client servicing Manager Technology Forecasting Banking

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Client of HireLebanese


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Website https://www.hirelebanese.com/jobdetails.aspx?id=153486


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