Brokerage Operations Manager David John Management consultancy Posted on December 6, 2018 7 - 14 years Dubai , United Arab Emirates - United Arab Emirates MBA/PG Diploma in Business Mgmt(Finance), Any Graduation, Bachelor of Commerce(Commerce), Bachelor of Business Administration(Management). Any Arabic National, Emirati (UAE) Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB To lead and shape a best-in-class brokerage operations team, delivering market-beating customer service, effectively managing operational risk, incorporating local and international best practices, providing a stimulating work environment for employees and operating at competitive cost levels. To adhere to operating policies and guidelines and regulatory (ESCA, DFM/ADSM, Central Bank) and audit requirements in the above. Specific Responsibilities � Ensure that all transactions and other operational activity at the Brokerage back office are processed in timely manner, to high standards of accuracy, with adequate controls and in compliance with internal guidelines/audit requirements/regulatory requirements. � Regularly review work practices to identify areas for improvement and institute industry best practices. Identify and pursue opportunities for increased automation within the overall framework of Group IT policy. Ensure all operational procedures are documented and maintained up-to-date. � Ensure staff are adequately trained on an ongoing basis, through a mix of internal and external training as appropriate, to carry out their tasks efficiently. Ensure adequate backup to cover for leave or unscheduled absence. � Identify and exploit synergies with other Operations departments in order to minimize Group Operations expenses. � Implement and regularly report on key operational health indicators and metrics to the Group Operations Manager. Maintain effective supervision of operational controls and daily, monthly etc operational processes by creating and monitoring management information reports and carrying out random checks. � To respond promptly to changing business needs within overall Group Operations policy. Maintain effective one-on-one relationship with Brokerage Business Manager and mutually agree on areas for operational streamlining so as to enhance service, reduce operational and other risk and increase productivity. � Plan/budget for meeting changing business requirements through timely estimation and communication of resource requirements and system requirements. � Develop staff resources through training, coaching and effective performance management. Prepare high-performing staff for taking on increased responsibilities within the department as well as other departments. Open to all UAE and Arab National only. Salary is negotiable commensurates on candidates experience. Company Industry Banking / Financial Services / Broking Department/Functional Area Data Entry / Operations / Back Office Processing Keywords Brokerage Operations Manager Brokerage Brokerage operations Operations Manager market Customer Service risk ESCA DFM ADSM Bank broker Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Operations Manager Jobs also searched Dubai UAE All Jobs Operations Manager Jobs in Dubai Branch Manager Jobs in Dubai Assistant Manager Jobs in Dubai Data Entry Jobs in Dubai Auditing Jobs in Dubai Operations Management Jobs in Dubai Customer Service Jobs in Dubai Operations Manager Jobs in UAE Branch Manager Jobs in UAE Assistant Manager Jobs in UAE Data Entry Jobs in UAE Auditing Jobs in UAE Operations Management Jobs in UAE Customer Service Jobs in UAE Operations Manager Jobs Branch Manager Jobs Assistant Manager Jobs Data Entry Jobs Auditing Jobs Operations Management Jobs Customer Service Jobs David John Management consultancy Recruitment firm based in Dubai Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?