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Experience
3 - 5 Years
Job Location
Education
Bachelor of Science(Computers)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities:
- Client Requirements Gathering & Analysis
- Collaborate with clients to understand their business goals, challenges, and requirements, ensuring solutions are aligned with their strategic objectives.
- Conduct in-depth business analysis to translate client needs into technical requirements, workflows, and specifications for development and delivery teams.
- Document and maintain a detailed record of client requirements, use cases, and deliverables, providing clarity and direction throughout the solution lifecycle.
Data Analysis & Insights Generation
- Analyze client and operational data to identify trends, performance gaps, and opportunities for improvement, supporting data-driven decision-making.
- Generate actionable insights from data analysis to recommend enhancements in delivery processes and client engagement practices.
- Develop reports, dashboards, and visualizations to communicate key findings and progress updates to internal stakeholders and clients.
Process Improvement & Optimization
- Identify areas for process improvement within the delivery organization, proposing and implementing changes to enhance efficiency, quality, and client satisfaction.
- Collaborate with cross-functional teams to streamline delivery processes, enabling scalability and consistency in client experiences.
- Support the Director - Customer Success in implementing best practices for project management, documentation, and communication.
Cross-functional Collaboration & Stakeholder Management
- Act as a liaison between client-facing and technical teams, ensuring clear communication and alignment on client requirements and delivery timelines.
- Work closely with product, engineering, and customer success teams to ensure smooth delivery and continuous improvement of solutions.
- Assist in coordinating workshops, training sessions, and regular client meetings, gathering feedback and documenting outcomes for continuous improvement.
Desired Candidate Profile
Skills and attributes for success
- Bachelor s degree in Business, Finance, Computer Science, or a related field; advanced degree or certification in business analysis is a plus.
- 3+ years of experience as a business analyst or in a similar role within a delivery-focused or technology-driven environment.
- Strong analytical and problem-solving skills, with a proven track record of translating client requirements into actionable insights.
- Excellent written and verbal communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
- Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI) and familiarity with project management tools (e.g., Jira, Asana).
- Knowledge of AI, machine learning, or SaaS products is a plus, as well as experience in the financial or technology sectors.
Additional Preferences
- Consultancy background
- Goovernment experience in the region
- ERP / Finance transformation / Procurement / Human Capital also would be an additional bonus
What we look for
If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Inception community.
Company Industry
- IT - Software Services
Department / Functional Area
- Corporate Planning
- Consulting
- Strategy
- M&A
Keywords
- Business Analyst
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Inception Institute of Artificial Intelligence
Inception, a G42 company, is the region s leading innovator of AI-powered domain-specific as well as industry-agnostic products, built on a rich heritage of research and development. Within the G42 ecosystem, Inception functions as the core intelligence layer transforming data and compute infrastructure into real-world, applied AI solutions. Beyond its commercial endeavors, Inception is committed to creating positive societal impact. For more information, please visit www.inceptionai.ai .