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Call Center Administrator

MEETHAQ EMPLOYMENT AGENCY

Posted on September 11, 2019

3 - 4 years Abu Dhabi - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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General Location: Abu Dhabi Occupancy: full time Description middot Manage large amounts of inbound and outbound calls in a timely manner
middot Follow communication ldquoscriptsrdquo when handling different topics
middot Identify customersrsquo needs, clarify information, research every issue and provide solutions and/or alternatives
middot Seize opportunities to upsell products when they arise
middot Build sustainable relationships and engage customers by taking the extra mile
middot Keep records of all conversations in our call center database in a comprehensible way
middot Meet personal/team qualitative and quantitative targets Requirements Experience: 3 years Secondary certificate middot Strong phone and verbal communication skills along with active listening
middot Customer focus and adaptability to different personality types
middot Ability to multi-task, set priorities and manage time effectively Provisions Salary: to be discussed Employment visa provided Transportation provided Housing provided Medical insurance provided
Publisher MEETHAQ EMPLOYMENT AGENCY Company type


Administration

Keywords

Call Center Administrator

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MEETHAQ EMPLOYMENT AGENCY


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