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Call Center Agent

Client of Becomas

Posted on July 5, 2018

1 - 2 years Abu Dhabi - United Arab Emirates

Any Nationality

Opening 01

Job Description

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We Invites Dynamic Individuals Seeking Challenging Opportunities Within a Highly Competitive Industry.
Job Description:
• Showing understanding of the customer/partner situation, providing an excellent level of service and treating customers fairly.
• Using a variety of software systems to ensure customer account information is correct and accurate.
• Ensuring their knowledge of products, services and policies are up to date and providing accurate information to customers.
• Communicating confidently, using excellent listening skills and effective communication to resolve customer/partner queries.
• Taking ownership of customer queries, building rapport and providing customer solutions on a first time resolution basis.
• Working as a valued member of the Team to achieve customer service targets.
Job Requirements :
• PC and keyboard skills
• Customer Service Advisor
• communication skills
• Customer Service Representative
• Client Support
• Passion for delivering fantastic customer service in a confident and professional manner.
• Strong communication skills and customer focus
• The ability to build a professional rapport with customers / partners, engaging in effective conversations.
• Excellent attention to detail and decision making skills.


Helpdesk / Customer Service / Telecalling

Keywords

Project Coordinator Customer Service Representative Customer Service Advisor Call Center Agent Client Support Focus

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Client of Becomas


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Website http://becomas.com/job/call-center-agent/


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