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Call Center Agent

Captain Egypt

Posted on January 13, 2020

1 - 3 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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You will make calls and answer incoming calls from different type of customers and company partners who want to book a ride, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.
• You will be a member of the primary contact team for consumers interested in the service we offer and will be responsible for assisting them in completing their digital riding experience.
• You will also inform customers and partners of the service terms and features and project a professional company image through voice and online interactions.
job requirements
1 to 3 years
Not Specified at least
Transportation


Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Bachelor Degree or equivalent.
• Professional MS office skills.
• 1-3 years of experience in a call center environment.
• Knowledge of customer service practices and principles.
• Excellent data entry and typing skills.
• Superior listening, verbal, and written communication skills.
• Ability to handle stressful situation appropriately.

Keywords

Call Center Agent

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Captain Egypt

About this Company
Captain is the very first transportation app in Egypt to offer fixed rate all day long even during peak times.
Download Captain Egypt app and enjoy the most affordable and convenient ride in Egypt, we provide cars and bikes based on what suits you daily.
Industry:
Tran sportation
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