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Call Center Agent

Accel Links Associate Human Resource Consultants

Posted on March 14, 2019

1 - 2 years $501 - $1,000 Dubai - United Arab Emirates

Any Graduation. Any Arabic National

Easy Apply

Openings 10

Job Description

EMAIL JOB
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*Answering phones from customers professionally and
responding to customer inquiries and complaints.

* Researching required information using available resources.

*Handling and resolving customer complaints regarding product
sales to customer service problems.

*Providing customers with the organization’s service and product
information.

*Processing forms, orders, and applications requested by the
customers.

*Identifying, escalating priority issues and reporting to the high-
level management.

*Following up complicated customer calls where required.

*Completing call notes and call reports as necessary and
updating them.

*Obtaining and evaluating all relevant data to handle complaints
and inquiries.


Call Center / BPO / KPO / Outsourcing

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Candidate should be on dependent visa

Keywords

Customer Service / Call Center Agent

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Accel Links Associate Human Resource Consultants

Accel Human Resource Consultants has been offering HR
consulting and recruitment solutions in UAE and abroad
for the past 12 years

We provide HR consulting focused on best HR practices
to over 500+ global clients in various sectors such as
travel and tourism, construction, pharma, hospital, r etail,
media, marketing, e-commerce, hospitality, logistics,
consulting, engineering, and manufacturing.

One of the leading UAE based recruitment and
human resources firms, Accel Human Resource
Consultants works with both employers and
candidates and that is why we understand both
sides of the recruitment process. At Accel, we
have a dedicated team of recruiters, headhunters,
and consultants that pay attention to even the
smallest of the details to create efficient
employer-candidate connections.
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