Call Center Agent Client of Top Business Posted on October 16, 2019 4 - 5 years Egypt - Egypt Any Graduation. Any Nationality Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Job Description:• Manage large amounts of inbound and outbound calls in a timely manner• Follow communication scripts when handling different topics• Identify customers needs, clarify information, research every issue and provide solutions and/or alternative• Seize opportunities to upsell products when they arise• Build sustainable relationships and engage customers by taking the extra mile• Keep records of all conversations in our call center database in a comprehensible way• Frequently attend educational seminars to improve knowledge and performance level• Meet personal/team qualitative and quantitative targetsQualifications:• Fluent in English and conversational in Arabic• Experience in customer service with a minimum of four years• Manage large amounts of call in a timely manner• Follow communication scats to seize upsetting and crossing selling opportunities• Engaging with customers and diffuse and rectify complaints• Coordinate with delivery drivers and outlet supervisors for orders• Adept computer skills to deal with our ERP, Google Docs and Avaya telephone systems. Company Industry Consulting / Management Consulting / Advisory Services Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords Call Center Agent Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Call Center Agent Jobs also searched Call Center Agent Jobs Call Center Executive Jobs Customer Care Executive Jobs Customer Service Jobs Inbound Jobs Outbound Calling Jobs Call Center Jobs Client of Top Business View Contact Details Contact Name/ Designation: - Website https://www.topbusiness-hr.com/Jobs/1318/call_center_agent.html Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?