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Call Center Agent

Natgas

Posted on January 13, 2020

1 - 2 years Giza - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to up-sell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
job requirements
More than 1 year
Not Specified at least
Oil and Gas


Oil & Gas / Petroleum

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Bachelor degree
• Excellent computer skills
• 6th of October residents only

Keywords

Call Center Agent

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Natgas

About this Company
NATGAS is an affiliated company to the highly reliable and reputable industry leaders; Gail Global Ltd., Petrogas, and Egypt Kuwait Holding Company EKH, which is in turn, an affiliate of Al Kharafi Group. We are considered the largest private local distribution company in...
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Industry:
Oil and Gas
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