Call Center Agent AJMAL MAKAN REALESTATE DEVELOPMENT.LLC

Employer Active

Posted 26 mins ago

Experience

2 - 5 Years

Job Location

Sharjah - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Arab National, Jordanian, Lebanese, Syrian

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Provide exceptional customer service by addressing inquiries, resolving complaints, and offering solutions tailored to individual customer needs.
  • Utilize active listening skills to accurately understand customer concerns, ensuring clarity before providing answers or assistance.
  • Document all customer interactions in detail, maintaining accurate records for future reference and ensuring consistent service.
  • Meet or exceed daily performance metrics such as call handling time, customer satisfaction ratings, and first call resolution rates.

Desired Candidate Profile

  • High school diploma or equivalent; a degree in a related field is a plus.
  • 1-2 years of experience in customer service or call center environments preferred, demonstrating familiarity with call-handling procedures.
  • Fluency in English; proficiency in additional languages is a significant advantage for diverse customer interactions.
  • Proficient in using CRM software and other communication tools to manage customer data effectively.

Employment Type

    Full Time

Company Industry

  • Real Estate

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Call Center Specialist
  • Client Services Associate
  • Customer Service
  • Team Collaboration
  • Time Management
  • Support Center Associate
  • Problem Solving
  • Empathy

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AJMAL MAKAN REALESTATE DEVELOPMENT.LLC

AJMAL MAKAN is a forward-thinking real estate developer company in sharjah who brings a fresh approach to residential and commercial projects in Sharjah. The company aims to offer homes that provide comfort and modern amenities and allow residents to connect with nature meaningfully. By combining well-designed living spaces with natural beauty, AJMAL MAKAN creates communities where people can enjoy a balanced, fulfilling lifestyle. A key aspect of AJMAL MAKAN’s approach is its dedication to sustainability. The developer understands the importance of creating communities that are not only beautiful but also environmentally responsible. In our projects, a huge space is reserved for parks, landscaped gardens, and other green areas. This focus on green spaces creates healthier living environments and contributes to the overall well-being of residents.

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