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Call Center Agent (Kurdish Speaker only)

Hexaware Technologies Limited - Dubai Branch (Al Mankool)

Posted on June 23, 2019

0 - 1 years AED 3,000 - 4,000 ($810 - $1,080) Dubai - United Arab Emirates

Any Graduation. Iraqi

Opening 01

Job Description

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• Handle inbound calls & Outbound calls, Emails and Chat transactions
• Comprehend customers queries / Complains / Comments
• Display empathy/ understanding of the issue/ concern towards customer
• Provide quick an effective resolution to the customer's queries
• Good typing speed
• Be Fluent in speech
• Create a WOW exp. for the customer (c-Sat)
• Is able to communicate clearly, both written and in speech
• Talks in a way the customer can understand
• Is able to handle pressure situation and complaints of irate customers
• Works accurately and with eye for details
• Is able to use automated information systems to analyze the customers situation
• Multi-tasking ability
• Has a pleasant attitude
• Should be a quick learner
• Ability to manage work efficiently with minimum guidance
• Multi-tasking ability is required


Call Center / BPO / KPO / Outsourcing

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Provide quick an effective resolution to the customer's queries
Good typing speed
Be Fluent in speech
Fluent in Kurdish

Keywords

Kurdish language speaker International Call Center Customer Service Customer Support Call Center Agent Bpo Call Center Voice Process

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Hexaware Technologies Limited - Dubai Branch (Al Mankool)

As the fastest growing organization, Hexaware gives you great growth prospects, opportunity to work along with the brilliant minds and a diverse range of high profile clients, as well as an ideal work-life balance. Today, we have brought together the most talented leadership in the industry. You’l l find a positive, passionate and fun filled work culture!

We welcome you to be a part of our journey which is really the journey of powering man-machine collaboration, using a combination of human creativity & intellect, data and powerful algorithms.
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