Call Center Agent - Salary AED 4200 (all inclusive) per month - AJMAN First Select Employment Services Posted on January 10, 2019 1 - 6 years Ajman - United Arab Emirates Any Graduation. Any Arabic National Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB * Responds to customer queries (inbound and outbound) in friendly, professional and supportive way and ensures compliance with agreed KPIs. * Demonstrates politeness, poise, dignity and emotional maturity in handling calls; difficult cases with required frequency and quality. * Deals with enquiries independently taking ownership for the issue until a satisfactory outcome has been reached for the customer. * Identifies the nature of customer’s enquiry and offers him all possible help in quickest possible time using technical knowledge and data seeking capabilities. * Clearly communicates reasons for concerns/ issues to the customer and maintains contact. * Escalates customer issues to Officer or Complaints team if satisfactory outcome for the customer cannot be achieved via standard procedures. * Keeps records on all customer requests in order to ensure reliable and timely tracking of customer requests. * Documents all customer suggestions and ideas on improving the concerned products & services. Company Industry Telecom / ISP Department/Functional Area Helpdesk / Customer Service / Telecalling Keywords International Call Center Call Center Call Center Agent Outbound Calling Inbound Calls Customer Service Sales & Customer Service Customer Service Representative Customer Care Executive Customer Service Agent Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People Looking for Call Center Agent Jobs also searched Dubai UAE All Jobs Call Center Agent Jobs in Dubai Call Center Executive Jobs in Dubai Customer Care Executive Jobs in Dubai Customer Service Jobs in Dubai Inbound Calls Jobs in Dubai International Call Center Jobs in Dubai Outbound Calling Jobs in Dubai Call Center Agent Jobs in UAE Call Center Executive Jobs in UAE Customer Care Executive Jobs in UAE Customer Service Jobs in UAE Inbound Calls Jobs in UAE International Call Center Jobs in UAE Outbound Calling Jobs in UAE Call Center Agent Jobs Call Center Executive Jobs Customer Care Executive Jobs Customer Service Jobs Inbound Calls Jobs International Call Center Jobs Outbound Calling Jobs First Select Employment Services Our client, a high profile, multinational company View Contact Details Contact Name/ Designation: Shashikant Tamang - Recruitment Specialist Website http://www.fsesuae.com Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?