Home Jobs in UAE Jobs in Ajman Call Center Agent Jobs in Ajman Call Center Agent

Call Center Agent - Salary AED 4200 (all inclusive) per month - AJMAN

First Select Employment Services

Posted on January 10, 2019

1 - 6 years Ajman - United Arab Emirates

Any Graduation. Any Arabic National

Easy Apply

Opening 01

Job Description

EMAIL JOB
Email sent successfully.

* Responds to customer queries (inbound and outbound) in friendly, professional and supportive way and ensures compliance with agreed KPIs.

* Demonstrates politeness, poise, dignity and emotional maturity in handling calls; difficult cases with required frequency and quality.

* Deals with enquiries independently taking ownership for the issue until a satisfactory outcome has been reached for the customer.

* Identifies the nature of customer’s enquiry and offers him all possible help in quickest possible time using technical knowledge and data seeking capabilities.

* Clearly communicates reasons for concerns/ issues to the customer and maintains contact.

* Escalates customer issues to Officer or Complaints team if satisfactory outcome for the customer cannot be achieved via standard procedures.

* Keeps records on all customer requests in order to ensure reliable and timely tracking of customer requests.

* Documents all customer suggestions and ideas on improving the concerned products & services.


Telecom / ISP

Helpdesk / Customer Service / Telecalling

Keywords

International Call Center Call Center Call Center Agent Outbound Calling Inbound Calls Customer Service Sales & Customer Service Customer Service Representative Customer Care Executive Customer Service Agent

Login To ApplyRegister & ApplyApply Without Registration

REPORT THIS JOB

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

First Select Employment Services

Our client, a high profile, multinational company

View Contact Details

Contact

Name/ Designation:
Shashikant Tamang - Recruitment Specialist

Website http://www.fsesuae.com


Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private

or