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Call Center Executive

Client of Eshfa.com

Posted on July 4, 2018

1 - 2 years Abu Dhabi - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Job Description:
• Monitor, track and evaluate supervisor performance
• Responsible for upward and downward communication both internally and as required to the client
• Interact as needed with other functional areas
• Participate in associate and supervisor selection and interviewing process
• Responsible for documentation and separation of employment
• Interact with clients demonstrating engaged leadership and detail orientation
• Responsible for creation and implementation of incentive programs
• Constantly drive process improvement and implement new processes
• Be a regular presence on the production floor and actively interact with supervisors


Call Center / BPO / KPO / Outsourcing

Sales / Business Development

Desired Candidate Profile


• Bachelor s degree in related field from a four-year college
• Excellent oral and written communication skills
• Strong organizational and interpersonal skills
• Schedule flexibility
• Analytical and problem-solving skills
• Strong ability to multitask
• Ability to function in a fast-paced environment
• Dependability regarding completion of assignments and attendance
• Proficiency with various Windows programs, including Microsoft Word, Excel, PowerPoint and Outlook

Keywords

Process improvement Windows microsoft Analytical Call Center Executive Interpersonal skills Supervisor Powerpoint Monitoring Excel

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Client of Eshfa.com


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