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Call Center Operator (Female Hindi)

Amwaj Catering Services

Posted on April 26, 2019

2 - 3 years Doha - Qatar

Secondary School. Any Nationality

Opening 01

Job Description

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Call Center Operator (Female Hindi)
by AMWAJ OFFICE - HRMS
Posted Oct 17, 2016
To handle all incoming, outgoing
and in-house calls at the telephone exchange installed in the Hospitality
Department. Comply with the assigned work schedule and report for duty on time.
Make sure to
comply with policies and procedures and attend mandatory trainings
given by the company. To operate
various systems/equipment located in the exchange. To attend all incoming calls
immediately. To ensure helpfulness to
any caller requiring assistance and handle service request calls and ensure
timely service. To keep the customer information system profile updated at all times and
maintain accurate time records for all trunk
calls. To have
telephone complaints logged and attended to in time and assist in
providing proper information necessary to make various periodic statements and
to assist in actually making the statements.
Higher Secondary Education
or equivalent with minimum 2 years work experience. Well developed
communication, telephone and customer relations skills. Computer skill in the
use of MS Office, email, Opera, Guest Service delivery software and PABX
System. Excellent language skills in both English and Hindi languages.


Restaurants / Catering / Food Services

Helpdesk / Customer Service / Telecalling

Keywords

Call Center Operator

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