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Call Center Representative

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1 - 2 years Cairo - Egypt

Any Graduation. Any Nationality


, Posted on May 16, 2018 1 Opening

Job Description

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Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Accomplishes sales and organization mission by completing related results as needed.


Industry Type : IT - Software Services
Functional Area : Helpdesk / Customer Service / Telecalling

Desired Candidate Profile

Bachelor degree in any relevant field
• 1-2 year experience as a call center agent.
• Very good computer skills: Microsoft Office: Word, Excel & Power Point
• Can work under pressure

Keywords

Customer service Customer support Telesales MS Office Word Call Center Agent Powerpoint Representative Excel

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