Call Center Supervisor
Padra Medical Center
Posted on 24 Sep
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Experience
5 - 10 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Location
Dubai,
United Arab Emirates
Experience
5 to 10 years
Qualification Level
Graduate
Job Function
Customer Service / Telecalling
Skillset
call center software and CRM systems
Preferred Jobseekers
Jobseekers from any country
Job Location : Dubai, United Arab Emirates
Job Details :
Bachelor's degree in healthcare administration, business management, or related field preferred.
Previous experience in a call center environment, preferably in a medical or healthcare setting.
Proven experience in a supervisory or leadership role, with strong coaching and team-building skills.
Excellent communication skills, both verbal and written, with the ability to interact professionally with patients, staff, and external stakeholders.
Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple priorities effectively.
Proficiency in using call center software and CRM systems, with the ability to generate reports and analyze data.
Knowledge of medical terminology and healthcare procedures preferred.
Ability to work flexible hours, including evenings and weekends, as needed.
Company Industry
Department / Functional Area
Keywords
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Padra Medical Center