Call Center Supervisor

Padra Medical Center

Posted on 24 Sep

Experience

5 - 10 Years

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

Dubai,
United Arab Emirates

Experience

5 to 10 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

call center software and CRM systems

Preferred Jobseekers

Jobseekers from any country

Call Center Supervisor

Job Location : Dubai, United Arab Emirates

Job Details :


Bachelor's degree in healthcare administration, business management, or related field preferred.
Previous experience in a call center environment, preferably in a medical or healthcare setting.
Proven experience in a supervisory or leadership role, with strong coaching and team-building skills.
Excellent communication skills, both verbal and written, with the ability to interact professionally with patients, staff, and external stakeholders.
Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple priorities effectively.
Proficiency in using call center software and CRM systems, with the ability to generate reports and analyze data.
Knowledge of medical terminology and healthcare procedures preferred.
Ability to work flexible hours, including evenings and weekends, as needed.

Department / Functional Area

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