Call Center Team Leader BDO Esnad Posted on September 13, 2019 2 - 3 years Cairo - Egypt Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB The role of Team Leader is to lead, manage and coach a Team of up to 40 agents, being accountable for the delivery of our KPI's and the Vodafone Way.• As a team leader, he will need to provide leadership, direction and real-time management to the Team in order to deliver service excellence.• The role holder should spend 70-80% of their time working closely with their team and the return on this investment of time will be through demonstrating continuous improvement in team/individual performance.• Create an environment where people are energized, engaged and enabled through high impact communication and coaching, resulting on team target• Motivate agents to deliver outstanding results including both commissionable and non-commissionable key performance indicators.job requirementsMore than 2 yearsNot Specified at leastOutsourcing/Offshoring Company Industry Call Center / BPO / KPO / Outsourcing Department/Functional Area Helpdesk / Customer Service / Telecalling Desired Candidate Profile Must be a college graduate.• Strong Excel background, problem-solving techniques.• Leadership skills• Minimum experience 2 years at the telesales industry, preferred Vodafone ICC background.• Strong leadership skills.• Good English Keywords Call Center Team Leader REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Team Leader Jobs also searched Team Leader Jobs Manager Jobs Agent Jobs Customer Service Jobs Team Leading Jobs Call Center Jobs Service Excellence Jobs BDO Esnad View Contact Details Contact Name/ Designation: - Website https://wuzzuf.net/jobs/p/231030-Call-Center-Team-Leader-BDO-Esnad-Cairo-Egypt Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?