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Call Center Team Leader

Plan Med

Posted on December 2, 2019

3 - 5 years Giza - Egypt

Other(Other). Any Nationality

Opening 01

Job Description

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Create an inspiring team environment with an open communication culture.
• Set clear team goals.
• Delegate tasks and set deadlines.
• Oversee day-to-day operation.
• Monitor team performance and report on metrics.
• Motivate team members.
• Discover training needs and provide coaching.
• Listen to team members feedback and resolve any issues or conflicts.
• Recognize high performance and reward accomplishments.
• Encourage creativity and risk-taking.
• Suggest and organize team building activities.
job requirements
3 to 5 years
Not Specified at least
Healthcare and Medical Services Medical Devices and Supplies


Media / Publishing / TV / Radio / Outdoor / Digital

IT Software

Desired Candidate Profile

Proven work experience as a team leader or supervisor.
• In-depth knowledge of performance metrics.
• Good PC skills, especially MS Excel.
• Excellent communication and leadership skills.
• Organizational and time-management skills.
• Decision-making skills.
• Degree in Management or training in team leading is a plus.

Keywords

Call Center Team Leader

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Plan Med


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