Home Jobs in UAE Jobs in Abu Dhabi Call Center Agent Jobs in Abu Dhabi Call Center Agent

This Job is Old and Position Might be Filled

Call Centre Agent

Pure Home Real Estate

Posted on May 2, 2019

2 - 3 years Abu Dhabi - United Arab Emirates

Any Nationality

Opening 01

Job Description

Email sent successfully.

Arabic Speaking Female
Responsible for customer contact & interface via telephone, internet, & text messaging services.
Log requests promptly & follow up to ensure both timely completion & customer satisfaction.
Provide extraordinary customer service with existing and potential residents.
Answer inbound calls in a positive, professional manner.
Update the existing customer database with contact information & maintain all customer interactions in the CRM.
Follow up on customer calls with clerical duties: faxing & filing paperwork.
Liaise with other departments to ensure customer calls are addressed timely.
Use best practice customer service techniques, walks side-by-side with customers to solve their problems.
Ability to comprehend, capture as well as interpret basic customer information.
Ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service.
To follow instructions & take responsibility for actions.
Desired Skills & Experience

High school diploma or equivalent.
2 years customer service &/or call center experience.
Exceptional organizational & time management skills.
Ability to meet tight deadlines.
A sound knowledge of telephone etiquette
Punctuality & dependability
Proficiency in MS Office Applications.
Excellent verbal & written communication skills in both English & Arabic.

Real Estate

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile


Call Centre Agent


Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Additional Information Required

Employer has requested some additional information along with your application for this job

Login to Naukrigulf

Continue using

All your activity will remain private