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CALL CENTRE REPRESENTATIVE (NATIVE ENGLISH SPEAKER)

Client of TapeTalent

Posted on January 10, 2020

4 - 5 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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SUMMARY
Our client is a Building Maintenance Company, part of a group of companies established in UAE for over 40 years.
TECHNICAL SKILLS
- Experience with call centers are a plus
- Able to train staff in best practice of customer care
- Able to deal with costumers complaints and issues
- Able to keep promises and follow ups as mentioned to the customers
- To communicate with the technical team and solve the issues in an efficient manner
- To solve customers issues
- To increase the costumer service quality for the company
PERSONAL SKILLS
- Organization is key
- Someone who is able to follow up
- Patient and great communication skills
SALARY AND BENEFITS
Negotiable (flight allowance and insurance for self provided by the employer)
Working hours:
7:30am - 5:30pm
5 days per week + working every other Saturday
VIDEO QUESTIONS
1. What is your current role and responsibilities?
2. What has been your experience with customer services?
3. Please explain what difficult situations have you faced with customers and how did you deal with it?
4. What in your opinion is the top requirement for great customer service?
5. How do you handle difficult costumers?
6. Why are you looking to leave your current job?


Helpdesk / Customer Service / Telecalling

Keywords

CALL CENTRE REPRESENTATIVE (NATIVE ENGLISH SPEAKER)

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Client of TapeTalent


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Website https://tapetalentjobs.me/job.php?id=569


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