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Call Centre Verifications Agent

HifeTech

Posted on June 11, 2018

1 - 2 years Abu Dhabi - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Call Centre Verifications Agent Jobs Vacancy, We are looking for experienced and talented Call Centre Verifications Agent for our firm , location Abu Dhabi.
Job Description
• Ensure that clients details are captured correctly
• Reduce the number of fraudulent sales
• Improve the average waiting time for incoming calls
• Provide good customer service, and continuously improve score during customer satisfaction surveys
• Maintain filing system
• Prepare and submit reports
• Perform ad hoc admin duties


IT - Software Services

Helpdesk / Customer Service / Telecalling

Desired Candidate Profile


• Computer literacy Word & Excel Skills
• Financial Services Industry Experience (Preferable)
• 1 year customer services experience in a call centre environment an added advantage
• Excellent listening skills
• Customer Centricity
• Results orientated
• A team player

Keywords

Customer Service Financial Services Customer Satisfaction Administration Excel

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HifeTech


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