Cards Support Officer - Outsource Commercial International Bank Posted on June 11, 2018 1 - 3 years Cairo - Egypt Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB To perform call back calls customers to ensure consent to apply, awareness of products basic features, benefits and pricing with the purpose of raising the quality of turned in applications. Review submitted documents & check I-Score to ensure minimum acceptance standards are met before submitting applications to the CAF. In addition to, coordinating between Sales channels and CAF with the purpose of raising quality of turned in applications. Area Consumer Banking Department Cards Business Locations Mobtadyan Qualifications Qualifications & Experience: • Bachelor s degree of commerce, finance, business administration, accounting or equivalent • Minimum 1 - 3 years of relevant experiences Skills: • Good command of English language and Arabic languages • Very good command of Microsoft office • High communication and presentation skills • Self-motivated team player, decision maker, qualitative and quantitative analysis Responsibilities Business development • Screen & review turned in applications to ensure that all needed documents / signatures are provided, according to CBE regulations & bank s policies • Call back customers to ensure that all points in the approved, call back script are covered and confirmed by the customers • Perform I-Score checking on turned in applications to insure that minimum accepted standards are met before submitting cases to the Credit Assessment & Fulfilment department (CAF) • Enhance approval rates through proactive salvaging of all rejected cases & review any supporting documentation received from sales channels to the rejected application • Direct applications to CAF, and follow up on cases approvals / rejections to ensure efficiency and enhance TAT and deliver the approved documents to the concerned sales supervisor • Provide regular competent feedback sales channels on turned in applications, approval & rejection rates to maintain the high quality of turned in applications and to support in improving booking efficiency and sales numbers • Provide feedback and necessary support to sales channels on submitted card applications and receive required supporting documents with the intent of salvaging cases • Ensure the awareness of distribution channels staff on cards policies to raise the quality & productivity of application • Conduct a monthly report on the current situation of each of the assigned branches in terms of rejection rates Company Industry Banking / Financial Services / Broking Department/Functional Area Finance / Treasury Keywords Business Administration Quantitative Analysis Credit Assessment Consumer Banking Sales Supervisor Accounting Outsourcing Commerce REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at firstname.lastname@example.org People also searched for Support Officer Jobs Banking Jobs Finance Jobs Banking Sales Jobs Business Development Jobs Distribution Jobs Commerce Jobs Commercial International Bank View Contact Details Contact Name/ Designation: - Website https://cibpd.cibeg.com:447/HRrec/Home/JobDetails?jobCode=cards_support_officer Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?