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Career Opportunities: Housekeeping (Room Attendant) (94868)

Shangri-La Hotels & Resorts

Posted on July 3, 2018

1 - 3 years Abu Dhabi - United Arab Emirates

Any Nationality

Opening 01

Job Description

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Housekeeping (Room Attendant) is responsible for the cleanliness, orderliness and adequacy of supplies and amenities in the guestrooms, public areas, work area and equipment. He/ She provides complete and accurate information in response to internal and external queries and assists in creating a favorable public image as part of the service.
The key responsibilities of the position are as follows but not limited to:
• Ensures a high level of customer delight at all times by anticipating and exceeding guest needs.
• Complies with hotel s health, safety and hygiene regulations.
• Always contributes ideas and promotes teamwork.
• Be a constant learner and always willing to try ideas.
• Maintains a high level of productivity and cost efficiency.
• Looks out for any person behaving in a suspicious manner and inform Security accordingly.
• Ensures personal hygiene at all times and constantly monitors personal cleanliness.
• Ensuring the safety and well being of guests by checking guest occupancy and verifying that rooms have been vacated and reports any inconsistencies to the executive housekeeper, hotel manager or housekeeping supervisor.
• Prepare all amenities requirement as according to the occupancy.
• Ensure linen and amenities set up of mobile trolley is as according to the standard.
• Immediately reports maintenance deficiencies to concerned areas/persons.
• Participating in Emergency Procedure as per hotel s Policy & Procedures.
• Immediately reports and turns over found items to Housekeeping Office in accordance with hotel procedures. .
• At least 1 year experience in a similar position in a 4 or 5* hotel
• Excellent communication skills in English (oral and written). Fluency in Arabic is an advantage.
• Atleast Secondary School Education.
• Highly motivated and passionate about the job and his career.
• Good knowledge of computer operations (MS Office, Opera system)
• Physically fit, active and can deal with pressure.
• Ability to work long hours and shift.

Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk


MS Office Housekeeping Supervisor Senior Executive Room Cost Business Executive


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Shangri-La Hotels & Resorts

Shangri-La Hotels and Resorts started operations in the year 1971 with its first deluxe hotel in Singapore. The name Shangri-La is inspired by the legendary land featured in James Hilton's 1933 novel, Lost Horizon. The name encapsulates the serenity and service for which the various hotels and re sorts of the group are renowned for. Over the years, the Hong Kong-based hotel and resort group has emerged as one of the leading names in the Asia Pacific market. It is also regarded as one of the world’s finest hotel ownership and management companies. The group owns and manages over 95 hotels and resorts throughout Asia Pacific, North America, the Middle East and Europe. Its brands include Shangri-La Hotels, Shangri-La Resorts, Traders Hotels, Kerry Hotels, and Hotel Jen. It also has two clubs namely, Aberdeen Marina Club and Xili Golf and Country Club. In the UAE, the hospitality chain has three properties: Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi; Traders Hotel, Qaryat Al Beri, Abu Dhabi; and Shangri-La Hotel, Dubai.

In addition to this, the chain also has new hotels under development in mainland China, Cambodia, Hong Kong, Indonesia, Malaysia, Myanmar, Saudi Arabia and Sri Lanka. The hospitality giant has won numerous global awards including:

• Best Hotel Chain in Asia Pacific, DestinAsian Readers’ Choice Awards (Asia);

• Best Business Hotel Brand in Asia-Pacific, Business Traveller Asia-Pacific Awards;

• Best Business Hotel Chain in China, Best in Business Travel Awards, Business Traveler (US);

• Best Hotel Brand in China, Business Traveller China Awards;

• Best Business Hotel Chain in Asia Pacific, Business Traveller UK Awards; and more.

The company gives credit for its success to the efforts and abilities of its people. As an employer, it is committed to helping its employee unleash their potentials. Towards this end, the company invests heavily in the development of its staff. The hospitality giant is expanding its presence in Asia, the Middle East and Africa resulting in increased opportunities for people with a passion to delight.

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