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Career Opportunities: Preventive Maintenance / Can Fix (94932)

Shangri-La Hotels & Resorts

Posted on July 10, 2018

4 - 5 years Abu Dhabi - United Arab Emirates

Any Nationality

Opening 01

Job Description

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The Service Leader - Can Fix/ Preventive Maintenance is responsible for the installation, repair and maintenance of all aspects of hotel structure, ensuring that the quality of work conforms to standards. Maintain and repair to all guests rooms fixtures, fitting & furniture as well as technical improvement and facilities. Assist also in all minor project management and implementation.
The Job function includes but are not limited to the following :
• Attends to all types of installation, repair and maintenance work required of the hotel guests rooms system, equipment, paints, furniture and fixture.
• Ensures that all tools/workshop equipment are functioning properly.
• Performs all responsibilities to the standards of performance as detailed in the Departmental Operations Manual.
• Maintains good relationship with colleagues and contributes to team spirit.
• Cooperates and coordinates with colleagues and outside contractors whenever necessary.
• Interacts with other departments to provide additional or specialized guest services.
• Participates in the discussion and contributes in problem solving.

Attends departmental meetings and briefings.
• Notes all important information and plan/deliver products on time.

Provides feedback to management highlighting achievements, problems and challenges.

Improves customer delight programmes by introducing quality workmanship and services.
• Highlights achievements, problems and challenges.
• Handles all equipment in a proper manner.
• Practices accident prevention measures.
• Adheres to fire prevention and safety measures in the work place at all times.
• Maintains the cleanliness of the work place.
• Maintains good personal safety and grooming standards.
• Participate actively in the environment programme scheduled by the hotel.
• Be positive and able to acquire working knowledge in other area.
• Completes the par stock of all necessary guest room equipments and spare parts.
• Orders any additional items required for special repairs or new works in accordance to the committed trainings
• Maintains and ensure all equipments are at its best operating efficiency.
• Minimizes use of packing supplies, utilizes waste/recycling of reusable parts.
• Adheres to fire prevention and safety measures in working area.
• Upkeep workplace cleanliness and free from hazards daily after work.
• Clean/tidy up daily after work.
• Organizes disposal items safely in a timely fashion.
• Participate actively in the environment programme scheduled by the hotel.
• Be positive and able to acquire working knowledge in M.S.P.S. series of multi-skills programme and Rooms Preventive Maintenance skills, as submitted to Training Department.
• At least 4 years experience in a similar position in a 5* hotel
• Excellent communication skills in English (oral and written). Fluency in Arabic language is preferable.
• Having a warm personality, presentable grooming and physically fit.
• Flexibility working in shifts and ability to work under pressure

Hotels / Hospitality

Installation / Maintenance / Operations / Repair


Project Management Preventive Maintenance Packaging Fire Preventionre Parts Relationship Training Manual Usage


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Shangri-La Hotels & Resorts

Shangri-La Hotels and Resorts started operations in the year 1971 with its first deluxe hotel in Singapore. The name Shangri-La is inspired by the legendary land featured in James Hilton's 1933 novel, Lost Horizon. The name encapsulates the serenity and service for which the various hotels and re sorts of the group are renowned for. Over the years, the Hong Kong-based hotel and resort group has emerged as one of the leading names in the Asia Pacific market. It is also regarded as one of the world’s finest hotel ownership and management companies. The group owns and manages over 95 hotels and resorts throughout Asia Pacific, North America, the Middle East and Europe. Its brands include Shangri-La Hotels, Shangri-La Resorts, Traders Hotels, Kerry Hotels, and Hotel Jen. It also has two clubs namely, Aberdeen Marina Club and Xili Golf and Country Club. In the UAE, the hospitality chain has three properties: Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi; Traders Hotel, Qaryat Al Beri, Abu Dhabi; and Shangri-La Hotel, Dubai.

In addition to this, the chain also has new hotels under development in mainland China, Cambodia, Hong Kong, Indonesia, Malaysia, Myanmar, Saudi Arabia and Sri Lanka. The hospitality giant has won numerous global awards including:

• Best Hotel Chain in Asia Pacific, DestinAsian Readers’ Choice Awards (Asia);

• Best Business Hotel Brand in Asia-Pacific, Business Traveller Asia-Pacific Awards;

• Best Business Hotel Chain in China, Best in Business Travel Awards, Business Traveler (US);

• Best Hotel Brand in China, Business Traveller China Awards;

• Best Business Hotel Chain in Asia Pacific, Business Traveller UK Awards; and more.

The company gives credit for its success to the efforts and abilities of its people. As an employer, it is committed to helping its employee unleash their potentials. Towards this end, the company invests heavily in the development of its staff. The hospitality giant is expanding its presence in Asia, the Middle East and Africa resulting in increased opportunities for people with a passion to delight.

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