We don’t realize this but interpersonal skills are something that all of us possess and have been building since the day we were born. There are numerous examples of interpersonal skills but the one that top the list are – verbal communication, non-verbal communication, listening skills, problem-solving attitude, and negotiation skills.
You may be strong in certain interpersonal skills and lack in others. However, human interactions are complex and ever-evolving so it is crucial that you keep developing new interpersonal skills and strengthen further the ones that you already possess.
Developing interpersonal skills is crucial for taking your career in the direction you want. Outlined are some effective ways you can develop interpersonal skills and stand out at the workplace:
How to Improve Interpersonal Skills?
1. Maintain a Positive Attitude: Having a positive attitude not just at the office but throughout your day will help you live your life happily. Displaying a positive attitude at work shows you respect your work and the organization. The easiest way to portray a positive attitude is by being cheerful and smiling whenever talking with colleagues.
2. Resolve Conflicts Effectively: When different people with different mindsets, thinking and beliefs work together, conflicts regarding ideas and ideologies are bound to happen. Being a problem solver, you must focus all your energies towards figuring out a way to resolve a conflict rather than thinking how fast you can resolve it. Evaluate your options and employ the best solution for a resolving conflict. Also, keep monitoring the success of your implemented solution.
3. Communicate Effectively: Express your views clearly, whether you are having a face-to-face conversation or writing an email. However, for constructive communication to happen, you also need to first understand what the other person is saying with an open mind. So, listen thoughtfully before voicing your opinion.
4. Become More Inclusive: At work, you can’t really work in isolation and are bound to work with different teams. So instead of doing things your way include all the people working with you. Listen to their suggestions and brainstorm together. More brains working together are better than just one
5. Take Responsibility & Accountability: These two qualities can earn you trust and respect of your colleagues. It also helps reduce tensions and conflicts between team members. How can you develop these attributes? By accepting your mistakes when things go wrong and ensure you do not repeat it again. Blaming things on others will not solve anything rather it will hamper your relationships with the people you are working with.
6. Keep Your Workplace Etiquettes in Check: Maintain workplace etiquettes such as punctuality, respecting the privacy of others, monitoring the volume of your conversations, dressing right, not participating in gossips, being wary of what you speak, and keeping the workplace clean. These are not just integral for developing great interpersonal skills but are important for having effective business to business interaction as well.
7. Avoid Complaining: To maintain a positive attitude, it is important to avoid complaining as much as possible. Complaining about your work, boss or office does not harm others as much as it harms you. This attitude can hamper your productivity as well as your will to go to the office every day.
To avoid complaining, you have got to appreciate more. You can do this by thanking your colleagues for whatever little help they provide to you. Smile more often and greet people in a friendly manner. Being cheerful will make you more approachable and more people in the office would want to associate and discuss stuff with you.
8. Listen Attentively: As discussed earlier in this article, effective communication cannot happen without active listening. Give other a chance to speak and listen ardently to all those involved in the conversation. You have to not only listen to the words they speak but also take note of the non-verbal cues such as body language, hand gestures, the tone of speaking, etc.
9. Be Appreciative of Others’ Efforts: Acknowledge other people’s efforts and point out their positives not just in person but also in front of the entire team. Instead of taking the entire credit alone, pass on the limelight to other team members to make them feel appreciated. No project can be completed alone so it is only ideal to share the credit with those working with you. Doing so will help you foster strong professional relationships.
10. Get to Know Your Team Members: You spend a major chunk of your time 5-6 days a week in the office. Instead of restricting your interaction only to work-related topics, spend some time with your team members to get to know them. Go for coffee breaks and have light-hearted conversations with your colleagues. Find a common ground to talk with people and after a while, you will see that you no longer having forced conversations rather they have become more heart to heart.
Interpersonal skills are very important for one’s career growth and are sought after by the recruiters, especially those hiring for leadership positions. Hope the tips shared above will help you develop these crucial skills successfully.
All the best!
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