Casino Manager
Wynn Al Marjan Island
Posted 30+ days ago
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Experience
5 - 7 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Manage the overall operation of the Table Games area, ensuring the integrity of games, optimal staffing levels, and exceptional guest service.
- Hire, train, supervise, and manage Gaming Team Members and Pit Managers
- Coach, motivate, counsel, and evaluate team members, encouraging participation in decision-making
- Manage and approve all overtime/undertime and attendance records in a timely manner
- Delegate tasks fairly and equitably among team members and promote teamwork and career development
- Oversee the daily operations of the Table Games area
- Ensure casino policies, procedures, and government regulations are enforced
- Allocate manpower and open tables based on business volume and guest demand
- Ensure Pit Managers adhere to company policies and regulatory standards
- Communicate and coordinate with Gaming departments to improve operational efficiency
- Address and resolve guest requests, disputes, and complaints professionally
- Escalate unresolved issues and suspicious activities to the Director of Table Games
- Keep accurate records and prepare regular reports for the Director of Table Games
- Monitor and regulate table game equipment to ensure optimal performance
- Support the Director of Table Games in executing strategic initiatives and special projects
- Ensure accurate handling of the Card Track System (CTS) and coordination with the Card Room
- Collaborate with vendors and internal teams to ensure sufficient stock of playing cards and dice
- Report daily progress to the Director of Table Games
- Monitor industry and market trends and recommend adjustments to work practices, services, and team member wage levels
- Interact professionally and positively with department and company team members, management, and contractors
- Attend department and inter-department meetings and share relevant information
- Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communication
- Adhere to company policies and procedures and comply with the Code of Conduct
- Follow health and safety standards and strive for continuous improvement to avoid hazards
Desired Candidate Profile
The ideal candidate for this position will have the following experience and qualifications:
- Bachelor s degree or above preferred
- Minimum of 5 years experience in table games or casino operations, with at least 2 years in a managerial or supervisory role
- Experience with Card Track System (CTS) is an advantage
- Proficient in MS Office and casino management systems
- Strong leadership, effective management, and excellent communication skills
- Trustworthy, reliable, mature, confident, friendly, and polite
- Excellent attention to detail and observational abilities
- Team player who responds quickly to demands and thrives in a high-pressure environment
- Flexible with work schedules, including weekends, holidays, and shifts based on business demand
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Corporate Planning
- Consulting
- Strategy
- M&A
Keywords
- Casino Manager
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