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Category Lead - Non-Device

Souq.com for E-Commerce LLC

Posted on May 17, 2018

1 - 2 years Cairo - Egypt

Any Graduation. Any Nationality

Opening 01

Job Description

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We are looking for an experienced and entrepreneurial Category Lead to help create a best-in-class experience for the Non-Device category. Responsibilities include managing the full scope of the category and vendor portfolio, building and sustaining strategic relationships with key global manufacturers and suppliers, improving the end-to-end Amazon customer experience, and helping to shape the evolution of how customers shop online for Non-Device category.
We are looking for a passionate customer and category advocate within Amazon, with proven analytical capabilities and project management skills, strong attention to detail, the ability to effectively prioritize and multi-task, and a proven record of driving category growth. The ideal candidate will be a self-starter with a passion for retail, a high level of flexibility and commitment, and the ability to hire and develop a high-performing team.
Customer Focus
Evaluates products and services to continually drive quality of customer experience.
Aggregates and escalates industry trends; ensures team prioritizes customer obsession.
Identifies opportunities to differentiate our customer experience from the competition.
Develops and implements action plans based on deep-dive analysis of product line metrics.
Provides recommendation on business opportunities and long-term strategy for multiple sub-categories.
Vendor Management
Expands current vendor selection and secures new brand selection.
Focuses on strategic holdout or challenging vendors to increase selection.
Drives strategic negotiations to deliver top- and bottom-line category growth.
Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors.
Increases vendor participation through deep knowledge of program opportunities.
In-Stock Management
Manage inventory availability and inventory health including: improved in-stock, inventory planning, vendor operational improvement (efficiency, fill rates, lead times), systematic forecasting, efficiency improvement with vendors and within the fulfillment centers.
Drive tools and process improvements that affect purchasing and vendor management workflows.
Business Operations
Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories.
Owns the Retail P&L for multiple subcategories; develops plans that drive revenue and margin improvement for the business.
Audits all elements of multiple subcategory businesses.
Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts.
Creates long-term category solutions that automate or simplify category processes.
Works with internal technical, cross-category, and tech teams to drive multi-system process changes.
Team Development
Holds team accountable for achieving business goals.
Sets and articulates expectations around leadership behavior for team; models behavior that exemplifies the leadership principles.
Effectively coaches and gives feedback to direct reports to help develop talent and support career development.
Implements Amazon s best recruiting practices and continuously raises the bar for hiring.

Internet / E-commerce / Dotcom

Merchandising & Planning / Category Management

Desired Candidate Profile

Bachelor's degree
6 years of relevant senior level experience in Consumer Electronics retail, operations, and/or business management/consulting with a proven history of delivering results.
1 years experience in negotiations and vendor management.
1 years experience in supply chain/stock management. Exceptional interpersonal and communication skills; strong writing and speaking skills
Track record of taking ownership and driving results
Ability to think both strategically and tactically with good attention to detail
Demonstrated ability to manage multiple projects - prioritization, planning and task delegation
MBA preferred
e-Commerce experience


Consumer Electronics Supply Chain Analytical Customer Acquisition Brand Building Career Development Forecastinginess Operations Stock Management Management Consulting


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Souq.com for E-Commerce LLC

Founded in the year 2005, Souq.com is one the largest e-commerce sites in the Arab world. The award-winning retail business and an online marketplace allow SMEs, merchants, brands and distributors to distribute their products online. The website claims to attract over 35 million visits to its cat alog which features over 1.5 million unique products from 30 different categories. Some of the most popular product categories featured on the website are consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products. The company has its offices in UAE, Egypt, Saudi Arabia and Kuwait. It also has Product and Engineering centers in India and Jordan.

Souq has an employee base of more than 3,000 employees. The company offers competitive salaries and benefits to all its employees. Being a strong believer of employee-employer partnership, it promotes skill training, leadership development, and personal transformation to help them learn and grow along with the business.

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