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Chief Concierge

Kempinski Hotel

5 - 6 years Dubai - United Arab Emirates

Diploma(Hotel Management). Any Nationality


, Posted on May 4, 2018 1 Opening

Job Description

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Chief Concierge
The Chief
Concierge is responsible for managing the Concierge section of the Front Office
Department in order to ensure the highest standards of service in accordance
with the policies, procedures and Kempinski Standards.
Emerald
Palace Kempinski Dubai
An impressive 100,000 square meters, the Emerald
Palace Kempinski Dubai comprises 347 luxuriously appointed rooms, of which 36
are exquisitely spacious suites. Surrounded by pristinely landscaped tropical
gardens are eight highly appointed royal villas with stunning views of the Palm
Lagoon. The hotel s wide variety of international restaurants, boutique mall
and cinema provide ample dining and entertainment attractions. With its opening
in 2018, the hotel s classical design will complement the Kempinski Residences
and Hotel Apartments Palm Jumeirah, which has been developed in the same
architectural style and is located on the adjacent plot.
Key Responsibilities:
• Comprehensive knowledge of local
tourist attractions, restaurants, shows, bars and night clubs.
• Extensive network in all
aspects of entertainment and trendy places.
• Exceptional guest relations
interaction.
• Negotiate best rates for hotel
guests.
• Organize and lead the concierge
team, valet parking and doorman to ensure service excellence.
• Ensuring comprehensive guest
support by high level management of information and sales meetings and
optimal processing of tasks in the Lobby / Concierge area by agreement
with the Front Office.
• Ensure the well being of all
personnel, compile departmental working schedules and ensure departmental
meetings are held.


Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

*
Desired Skills &
Qualifications:
• Diploma in Hotel Management
• Member of Les Clefs d'Or Association
• Minimum of 5 years' experience in similar position in a
luxury five star hotel
• Excellent knowledge of Dubai and its tourist
attractions
• English - excellent oral and written skills
• Additional language(s) - beneficial
About Kempinski
Hoteliers
since 1897, we have traveled the world in search of the most fascinating
destinations without ever forgetting the finest traditions of our European
heritage. We are dedicated to please and educated to entertain. We never
compromise on the European elegance of
service
and this, blended with our cultural empathy, allows us to deliver incredible
experiences in truly original destinations. We pride ourselves on
delivering a beautiful performance for each and every one of our guests.
And for our employees, we provide a stage on which they can flourish and
realise their full potential.
Embrace
an experience as individual as you are

Keywords

Front office Hotel management Luxury English Policies Service excellence Guest relations Writing skills Entertainment Architecture

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Kempinski Hotel

Beginning its journey in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Headquartered in Geneva, the group has a wide collection of distinguished properties all over the world including the UAE (Dubai, Ajman, and Abu Dhabi), Qatar, Saudi Arabia, Egypt, Germany, Indonesia, China, Austria, Thailand, Turkey, and other locations. Each year, Kempinski keeps adding new destinations in the Middle East, Asia, Africa and Europe. Moreover, Kempinski Hotels owns and operates a broad international portfolio of more than 70 Hotels, luxury resorts, business and Spa hotels reflecting the finest and mesmerizing traditions of European hospitality.





The group believes its success completely relies on its diversified team of dedicated and experienced professionals. Kempinski provides numerous exciting and rewarding career opportunities and other benefits such as People Training and Talent Development Programs to ensure a great learning process for its people. It employs over 22,500 employees in more than 30 countries, with an average of 4 million guests every year. The Hotel Group believes that its corporate social responsibilities extend beyond its guests and employees into the communities where it operates.

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