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Chief Officer

Roads and Transport Authority

3 - 5 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

, Posted on April 10, 2018 1 Opening

Job Description

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• Maintain and improve the day to day relationship with the Telecom Service Providers (Etisalat & Du).
• Come up with initiatives towards improvement in service efficiency and cost reduction.
• Use the service ticket tracking system to log all data and voice circuit requests for internal tracking and reporting.
• Do the necessary documentation with respect to work flow and process for the entire cycle from ordering, cancellations to bill payment.
• Facilitate and make MOM for meetings between RTA and Telecom Service Provider management to discuss partnership in strategic areas and new initiatives.
• Visit sites to evaluate the volume of work, check the availability of necessary telecom/cabling components for providing requested data and voice circuits.
• Oversee quality of service delivery of the Telecom Service Provider.
• Troubleshoot network problems related to telecom services.
• Comply to regulatory criteria with respect to Telecoms.
• Perform other responsibilities related to the position as appropriate.
• Bachelor degree / Higher Diploma in networking or Infrastructure Management from a recognized university.
• 3 years of relevant working experience.
• Experience and excellent knowledge of:
• Telecom Technologies
• Panels installation and maintenance.
• Network diagrams/maps.
• A range of computer and networking software and hardware systems and related technologies.
• Computer/network systems planning skills.
• Be updated on the latest telecom and cabling technologies
• Aware of Data Center components (such as Telecom Entrances, MDF etc.)
• Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
• Computer-literate performer with extensive software proficiency covering wide variety of applications.
• Exceptional listener and communicator who effectively conveys information verbally and in writing.
• Resourceful team player who excels at building trusting relationships with customers and colleagues.
• Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent tasks.
• Innovative problem-solver who can generate workable solutions and resolve complaints

Industry Type : Defence / Military / Government
Functional Area : Installation / Maintenance / Operations / Repair


Telecom RTA Analytical Entry level Information technology Infrastructure management Computer literate Support services Tracking Cost reduction

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Roads and Transport Authority

The Roads and Transport Authority (RTA) was formed in the year 2005. The organization was established with a mission to develop integrated and sustainable transportation systems and provide distinguished services to all stakeholders with an aim to support the comprehensive growth plans of Dubai. Towards this end, RTA plans and executes various transport and traffic projects in Dubai. The organization’s work includes:

- preparing legislation and strategic plans

- planning and constructing the Dubai Metro

- developing other integrated solutions of road systems and marine networks

The governing body is dedicated to the safety of the people. Acting upon its vision of providing safe and smooth transport to all, RTA makes sure all its services match with the highest international standards and are also in line with the city’s economic development plans. In simple words, the main objective of RTA is to keep the dynamic city moving and help people to connect with their goals, aspirations and desired lifestyle.

RTA boasts of offering excellent employment opportunities to professionals who are keen to join and learn from the breed of leading professionals. The organization provides ample opportunities for professional growth along with the chance to contribute to shaping Dubai’s image.

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