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CID Agent

Renaissance Hotels

2 - 3 years Dubai - United Arab Emirates

Any Nationality


, Posted on May 4, 2018 1 Opening

Job Description

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You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn t find in a travel guide. If this sounds like you, you re in the right place. You ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That s why we re not just looking for anyone. We re looking for someone like you.
Apply for and assist with guest visas for the hotel
Follow strictly to the laws of the UAE & ensure this information is shared with all Front Office Associates.
Update and maintain the Dubai Police system as per the requirements of U.A.E government
The following are specific responsibilities and contributions critical to the successful performance of the position:

Update C.I.D system on a daily basis with daily hotel activities.

Ensure accurate balancing of C.I.D system on a daily basis.

Deliver important messages posted in C.I.D system to concerned departments of the hotel

Be familiar with all hotel facilities, hours of operation and current promotions

Be familiar with local area services, offices, attractions, restaurants, etc.

Proactively seeks & shares with Front Office any changes to the CID process or updates in relation to Hotel procedures in relation to the UAE laws.

Apply for multiple functions for the hotel i.e. banquets, events, groups, parties etc..

Assist PRO or Visa immigration officer as required

Assist guest with visa procedures and process.

Clearly communicate to guests about visa requirements

Use e-government site for visa application process

Maintain and balance online visa account balance and submit appropriate reports to finance department.

Each associate is expected to carry out, within their capabilities, all reasonable requests by management.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Keywords

Front office Visa Application Management Associate Schedule process Hotel Guest Local

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Renaissance Hotels

Founded by J. Willard and Alice Marriott in 1927, Marriott International, Inc. is a leading global lodging company headquartered in Washington, DC in Bethesda, Maryland. It has over 6,000 properties in nearly 122 countries- Middle East & Africa (245 properties, 29 countries), Europe (512 properti es, 37 countries), United States & Canada ( 4,526 properties, 2 countries), Caribbean & Latin America (225 properties, 33 countries), and Asia-Pacific (572 properties, 21 countries). Marriott International, a FORTUNE 500 Company, started its operations in the Middle East in 1980 with Riyadh Marriott Hotel in Saudi Arabia.





Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by offering exceptional amenities and attentive guest care that sets the industry standards. Known as one of the ‘best employers’, Marriott maintains a work culture that puts its people first. The organization offers excellent benefits and career paths that help its employees to grow professionally and personally. Marriott International promotes innovation, diversity, teamwork and a thriving culture. Marriott International’s merger with Starwood Hotels & Resorts has strengthened its position as the best travel company in the world.



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