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Cinema Worker

AL JARWANI GROUP

Posted on February 7, 2019

1 - 4 years Oman - Oman

Secondary School, Intermediate School. Omani

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Job Description

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JOB PURPOSE:

To effectively respond to the needs of Guests, by delivering exceptional service in collaboration with a team of engaged individuals within our theatre operation. Cinema Workers are the frontline individuals responsible for ensuring that our guests have a Great Time Out.

DUTIES/ RESPONSIBILITIES -

Cinema Worker need to be aware that the job title which has been given during assessment, does not limit their duties in any way, responsibilities may be altered to suit the department and the Company business growth. Meaning Cinema Workers may be required to carry out work which is within their capabilities. This applies equally to all members of staff. Cinema Workers will work at either of the following 3 tasks and will be rotated per Cinema Management scheduling:

BOX OFFICE

Box Office Cashier will be the first encounter of a cinema customer, candidate must have a good service attitude and must help the customer choose a movie and the seating and ask him/her kindly to consider buying food and beverage to enjoy the movie better.
Box Office Cashier sell tickets to patrons and must be knowledgeable about show times, seating capacity in the theater and each movie. Customers make the first transaction at the theater with the box office employee, so a Box Office Cashier must know how to work the theater's cash register and ticketing system.

CONCESSIONAIRE

Concessionaire, are generally the next wave of employee that a customer encounters and will also work as a cash register where patrons buy such things as popcorn, soft drinks candy, and other snacks. Concessionaires have to maintain a clean area because they will be dealing with serving food and drinks and furthermore, concession stands are regularly checked by local health departments.

USHER

Usher, are generally the first person a customer contacts if there is a complaint. Ushers may help customers find lost items or people, find seats or remove unruly people. They need to make sure customers have a ticket for the show they're attending, tears these tickets and directs the patron where to go. Ushers will usually stand at a podium just before a hallway that houses all of the auditoriums. Ushers may also be referred to as 'ticket taker' or 'floor person.' They have to maintain the area clean after customers have left, and perform theater checks during a film to ensure that the sound and picture are acceptable. Ushers must conduct routine checks of the bathrooms to make sure they are clean and well stocked.


Other

Administration

Desired Candidate Profile

PROFILE: QUALIFICATIONS, EXPERIENCE & SKILLS:

• 1-4 years of experience
• 9th Standard to High School Level
• Proven track record in a support role within a fast paced, service based, environment.
• Commitment to excellence in Guest service with proven ability to maintain significant attention to detail.
• Excellent written, verbal and listening communication skills.
• F&B experience required.
• Cash handling & Food Handling

Keywords

'Cinema Worker' 'Guest service' theatre operation BOX OFFICE

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AL JARWANI GROUP

AL JARWANI GROUP

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