Claims Operations Manager

Allianz Partners

Employer Active

Posted 6 hrs ago

Experience

10 - 13 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Provide operational leadership and direction to ensure the effective running and management of a large claims team

  • Drive high performance by leading and motivating the team to continuously meet and exceed SLAs and targets
  • Strong monitor over workload forecast (with Work Force Management alignment) and Productivity targets monitoring.
  • Lead the team through change and innovation, effectively managing change and driving continuous transformation and improvement
  • Make sure Quality is monitored and initiatives are taken to improve Right First Time .
  • Responsible for Providers Reconciliations, making sure financial clearance letters are signed and accounts are cleared for previous years.
  • Promote a high performance culture - coaching managers and team leaders, and engaging teams to reach their full potential
  • Ensure that end to end processes are efficient, effective and exceed customer expectations
  • Ensure any required change is supported until implementation, with minimal operational distrubtion.

Desired Candidate Profile

10 years experience in healthcare management or Third level qualification.

  • Valid work permit with the ability to work full time year round
  • Fluency in English
  • Strong communication skills (verbal & written)
  • Ability to work effectively within a team environment
  • Honesty and Integrity
  • Ability to work under pressure
  • Results driven and solution oriented
  • High attention to detail and accuracy
  • High problem solving capabilities
  • Ability to prioritise workload and manage time effectively
  • Ability to influence others
  • Customer Focused

Company Industry

Department / Functional Area

Keywords

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Allianz Partners


https://www.talentmate.com/jobs/uae/dubai/claims-operations-manager/2509-2949-57