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Client Service Engineer

Sislogies

Posted on August 10, 2018

1 - 2 years Dubai - United Arab Emirates

Bachelor of Technology/Engineering(Other Engineering). Any Nationality

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Job Description

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Client Service Engineer Jobs Vacancy, We are looking for experienced and talented Client Service Engineer for our firm , location Dubai.
Job Description:
• Support the System Engineers in implementations and migrations
• Providing 3rd-level support in the event of disruptions and participation in problem management in the workplace area at our key customers
• Advice and pre-sales support in the workplace area
• Documenting and presenting solution concepts in the sales phase
• Observing the market, trends and working methods
• Develop new services according to strategic guidelines especially topics such as Microsoft Cloud Services, Windows 10, software distribution etc.
• Analysis of customer and business needs and development of Workplace and Microsoft Cloud Services solutions
• Derive suggestions for the service portfolio
• Collaboration in projects and related technologies
Job Requirements:
• Very good German and good English
• Established personality who enjoys personal contact with customers
• Very high customer and service orientation
• Completed training as a computer scientist and mandatory several years of professional experience in client engineering
• Experience in software distribution and software packaging
• Independent and reliable way of working


Engineering

Keywords

Windows Microsoft Presales Packaging Problem Management Client Servicing Cloud Services Sales Support Training

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