Client Servicing Manager

Client of Talent Blueprint FZ LLC

Position : Client Servicing Manager (Arabic Speaker) Location : Riyadh, Saudi Arabia (Candidates based in KSA will only be considered) Employment Type : Full-Time

About the Role We are seeking a highly professional and client-focused Arabic-speaking Client Servicing Manager to be based onsite at a client's office in Riyadh. The successful candidate will act as the primary liaison between the client and internal teams, ensuring exceptional service delivery, strong relationship management, and seamless day-to-day communication. This role requires a proactive individual who can build trusted relationships, understand client requirements, coordinate internal resources, monitor ongoing projects, and support commercial objectives by ensuring smooth operational delivery and client satisfaction.

Key Responsibilities

• Serve as the primary point of contact for the client on all day-to-day matters.
• Build and maintain strong professional relationships with key client stakeholders.
• Ensure timely and effective communication between the client and internal teams.
• Understand client requirements and coordinate with relevant departments to ensure successful execution.
• Attend client meetings and provide regular updates on project progress and deliverables.
• Monitor ongoing projects and ensure client expectations are consistently met.
• Follow up on purchase orders, contracts, approvals, and invoicing processes to support timely project execution and payment collection.
• Coordinate internally to ensure all client requests are addressed promptly and efficiently.
• Identify opportunities for additional services and business growth within existing client accounts.
• Escalate issues proactively and support the resolution of client concerns.
• Prepare meeting minutes, reports, presentations, and status updates when required.
• Maintain accurate records of client interactions, project updates, and key action items.
• Represent the company professionally at all times while working within the client's environment.
• Support client events, meetings, and operational activities as required.