Client Support Engineer Vermeg Posted on December 3, 2019 2 - 4 years Tunisia - Tunisia Any Graduation. Any Nationality Easy Apply Login To ApplyRegister & ApplyApply Without Registration Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Client Support EngineerMissionMain Role & Responsibilities• Dealing with support cases or requests via e-mails, phone an online tools• Managing client issues, requests and enhancements using online tools and processes• Problem determination, issues' qualification : perform initial investigation and troubleshooting and provide workarounds to bugs and customer issues• Providing a high quality service to our customers by complying to our SLAs for response and resolution times• Assistance on release migrations and patches deployment.• Create productive relationships with/between key stakeholders• Represent the Support team with a good communication skills in French (Written and verbal) for a client visit, Visio-conference, phone meeting• Providing assistance and cover for other team members where required• Managing interactions with our R&D teams which are responsible of the development of new functionalities• Ensuring the software configuration and testProfileRequired Skills and Work Experience• Practical experience of Windows and Linux operating systems, Oracle 12c (SQL and PLSQL an experience on performance tuning would be a plus), jboss 7, websphere 8, java 8• maven 3, Flex 3 (ActionScript), spring/hibernate frameworks• At least 2 years' experience in a development (JAVA)• Excellent analytical and problem solving skills• Ability to work both independently and as part of a team• Excellent customer facing skills• Understanding of software development cycle• Excellent written and spoken FrenchDesirable Skills• Ability to work under pressure• Has experience in a similar environment• Has an experience on project with international clients• Basic knowledge in financial Market• A good Written and spoken EnglishCountryTunisiaApply Company Industry IT - Software Services Department/Functional Area Engineering Keywords Client Support Engineer Login To ApplyRegister & ApplyApply Without Registration REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People Looking for Client Support Engineer Jobs also searched Client Support Engineer Jobs Engineering Jobs Java Jobs Hibernate Jobs Spring Jobs Maven Jobs JBoss Jobs Vermeg View Contact Details Contact Name/ Designation: - Website https://recruitment.vermeg.com/jobs/uncategorized-en/99-client-support-engineer-en/ Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?