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Client Support Officer

Sislogies

Posted on July 4, 2018

1 - 2 years Dubai - United Arab Emirates

Any Graduation. Any Nationality

Opening 01

Job Description

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Client Support Officer Jobs Vacancy, We are looking for experienced and talented Client Support Officer for our firm , location Dubai.
Job Description:
• Solve, circulate and follow up all customer requests as soon as they are received
• Work in close collaboration with departments across the company in order to respond and resolve both internal and external queries
• Follow the evolution of the file in case of issues with all involved departments
• Provide personalized customer service of the highest level
• Analyze the various parts of a problem properly and develop logical solutions
• Provide customers with product and service information
• Identify and escalate priority issues
• Complete call logs
• Produce call reports
Job Requirements:
• Bachelor s degree is required
• One year or more experience in a call center environment will be an advantage
• Fluency in both Arabic and English
• Excellent communication skills
• Proactive and sense of responsibility
• Impeccable sense of ethics and ability to handle confidential information
• Team player with a real ability to work independently when needed
• Excellent analytical and problem solving skills
• Ability to work accurately to tight deadlines in a demanding environment


Sales / Business Development

Keywords

Customer Service Analytical Client Supportiness Executive

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