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Clinical Application Specialist

Global Source Trading LLC

Posted on September 11, 2019

3 - 8 years Muscat - Oman

Master of Science(Bio-Chemistry, Microbiology), Bachelor of Science(Bio-Chemistry, Microbiology). Indian Male

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Job Description

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We are looking for a skilled and competent, Clinical Application Specialist for our IVD sector. The ideal candidate would be an effective communicator with an aptitude to learn, have excellent skills in working in a team, and should be dynamic and be able to adapt to changes in the business environment.

Duties and Responsibilities:

• Extend after sales support of clinical products.
• Exhibit product expertise during customer support and clinical training.
• Organize and deliver training through candidate screening workshops, forums and seminars.
• Help service organizations to determine nature of clinical equipment problems.
• Engage to develop customer training tools and offer relevant input for future products and services.
• Communicate customer information and problems as well as opportunities to Technical, Customer and Marketing Support teams.
• Communicate with customers proactively for improving customer satisfaction and loyalty and to resolve problems and enhance customer satisfaction.

Desired Candidate Profile


Minimum 3 years experience working as an applications specialist either with a distributor or the Principal Company.
Hands-on experience of automated Lab Instruments in IVD segments. (Clinical chemistry /Hematology/ Immunology/ Endocrinology/ Clinical Pathology etc.)
Preferable Educational Qualifications:
MSc/Bsc MLT, BSc/MSc Biochemistry/ Microbiology

Working Hours - 8 a.m to 6 p.m (normally) – may have to work extra hours depends on the assignments
Working Days - Sunday to Thursday
Week Offs - Fridays and Saturdays
Leave Cycle - Upon completion of first 18 months of continuous and incessant service by the new staff, he will be eligible for 45 days paid leave and subsequent leave entitlement will be after completion of 12 months with 30 days paid leave

Preferred Candidate’s Location: Kerala


Clinical Application Specialist IVD segments Clinical chemistry Hematology Immunology Endocrinology Clinical Pathology

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Global Source Trading LLC

Trading, Servicing, Maintenance & Calibration of Scientific, Industrial Laboratory, Engineering, Education, Medical Equipment and its Consumables with innovative solutions meeting the needs of our customers in line with the global principles of sustainable development, Responsible Care and quality management systems.
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