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Club InterContinental Officer (Females Only) at InterContinental Dubai

Intercontinental Hotels Group (IHG)

1 - 2 years United Arab Emirates - United Arab Emirates

Any Nationality


, Posted on May 16, 2018 1 Opening

Job Description

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When you're a part of IHG, you're more than your job title. And that's what we love - the individual talents, interests and dreams that make you who you are. Join us and we won't expect you to conform to any stereotype - because we know that a team with different perspectives and passions can only make us stronger.
At the moment we're looking for a Club InterContinental Officer to join our energetic and enthusiastic team of InterContinental Dubai Marina . The hotel is one of Dubai's newest five star luxury properties in the heart of the city with 328 rooms, flexible event space and full service Spa. With over 30 languages and countries represented by the staff, the hotel weaves together an international five star presence with Mediterranean charm.
You will be responsible for handling guest complaints, and follows up on corrective action. You will play a key role in maximizing guest satisfaction from arrival through departure; ensures that Priority Club members and other VIP's consistently receive all benefits, special recognition and service. Keep up to date and maintenance of repeated guest history system; ensure that all duties are carried out in line with Hotel policy with high standards.
In addition, you may be required to take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment. Perform various side duties as assigned by the supervisor. Maintain proper condition and cleanliness of dining areas and servicing equipment.
Ideally you'll have ability to speak, read and write English fluently with previous experience. You would also need to exhibit the following criteria:
One year related experience in any guest facing environment
Excellent communication skills
Problem solving and organizational abilities
In return, you will receive a generous benefits package and the chance to work with a fantastic team of people. Most importantly, we'll give you Room to be yourself.


Industry Type : Hotels / Hospitality
Functional Area : Chefs / F&B / Housekeeping / Front Desk

Keywords

guest satisfaction Guest handling Supervisor Servicing SIDE Room Relationship Executive Business Executive

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Intercontinental Hotels Group (IHG)


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