Club Lounge Manager Mandarin Oriental Hotel Group Posted on July 5, 2018 3 - 5 years Dubai - United Arab Emirates Any Graduation. Any Nationality Send Me Jobs Like This SEND Alert Set Successfully Opening 01 Job Description EMAIL JOB SEND Email sent successfully. SHARE JOB Responsibilities • Plan, organize, and motivates Club Lounge Supervisor and Attendants to excel in delivering excellent service to all arrival guests. • Monitor monthly Food and beverage cost and Profit and Loss expenses for the Club Lounge. • Ensure adequate staff coverage that meets the demand in the hotel. • Checks the next day arrival report and ensure the guest history remarks and amenities are in place. • Meets VIPs and perform guest relation duties and obtain comments and feedback. • Assign Club rooms and checks arrival VIPs room and ensure the requests and needs are met. • Guide, coach, counsels and evaluates the performance of Club Lounge Supervisor and Attendants. • Checks attendance, punctuality and deportment of Club Lounge Supervisor and Attendants. • Train, guide, coach and develop Club Lounge Supervisor and Attendants to handle day-to-day duties/tasks more efficiently. • Liaise closely with the Front Office Manager on any special events, VIPs arrival and ensure pertinent information and instructions/changes are disseminated. • Ensure the ambience, cleanliness and exclusivity at Club Lounge and Front Office area is maintained at all times. • Forecast the next 7 Days Food and Beverage for Club Lounge and ensure sufficient staff coverage. • Attend to any VIPs complaints or comments/feedback. • Ensure to uphold a high level of safety precaution -FLHSS and HACCP at all times. • Maintain an active presence in the Club Lounge and Front Desk. • Check the weekly duty roster for Club Lounge department and ensure that there is adequate staff coverage to meet the demands of the hotel. • Write personalised welcome back card for repeat Club guests. • Attend daily and weekly internal department or related meetings/briefings and share any information/interests. • Chairs Club Lounge Supervisor meetings to enhance the level of service and resolve work issues. • Awareness and sensitivity to the concept of luxury and quality Skills & Experience • 3-5 years experience in a luxury hotel environment, preferably within the UAE market • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Hospitality/Tourism/Hotel Management or equivalent. Company Industry Hotels / Hospitality Department/Functional Area Administration Keywords Front Office Hospitality Management Front Desk Supervisor Forecasting Monitoring Excel Training Haccp REPORT THIS JOB Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at email@example.com People also searched for Dubai UAE All Jobs Club Manager Jobs in Dubai Lobby Manager Jobs in Dubai Administration Jobs in Dubai Food Jobs in Dubai Front Office Management Jobs in Dubai Front Desk Jobs in Dubai Hotel Management Jobs in Dubai Club Manager Jobs in UAE Lobby Manager Jobs in UAE Administration Jobs in UAE Food Jobs in UAE Front Office Management Jobs in UAE Front Desk Jobs in UAE Hotel Management Jobs in UAE Club Manager Jobs Lobby Manager Jobs Administration Jobs Food Jobs Front Office Management Jobs Front Desk Jobs Hotel Management Jobs Mandarin Oriental Hotel Group View Contact Details Contact Name/ Designation: - Website http://careers.pageuppeople.com/800/cw/en/job/500198/club-lounge-manager Additional Information Required Employer has requested some additional information along with your application for this job Cancel Login to Naukrigulf Continue using GOOGLE FACEBOOK All your activity will remain private or Forgot Password?