" Is responsible for the implementation of multi-brand RM methods in a dedicated region in order to optimize turnover according to brand, country, region and hotel strategies, and according to the needs of clients.
Is responsible for setting up all revenue management processes within its scope. Deploys the DG's strategy daily, updates the schedule, sets up group estimates and alerts the CEO as soon as the market deviates from the strategy.
Is in charge of helping the hotels to reach and exceed their objective of operational turnover.
Supports the DGs to define the strategy (with the appropriate analyzes) and to work effectively with the revenue management system in place. In addition, help to implement the strategy, based on the daily recommendations of the distribution channels and on the daily control of recommendations to check their common sense and provide modified or complementary optimization proposals. "
Collection of information
" Regularly checks data capture and quality (segmentation, refusal tracking ...);
Ensures, through appropriate communication, that hotels are aware of the correct data entry methods in PMS systems;
Updates the event database (in the RMS, for example). "
" Analyzes the hotel's performance in the RMS as a basis for strategic decision-making;
Monthly analysis of results, by day of the week, typical day, segment and against competitors (benchmarking);
Analyzes the performance of contracts (tariffs, allotments, number of rooms sold ...) upstream of re-contracting decisions;
Monitors the market and competitors in terms of pricing and maturities with the assistance of Price Trackers to feed future pricing strategies. "
Provides proposals for the adaptation of the short and long-term strategy of the hotels (typical day, ideal mix, RML classification, price positioning, triggers, terms of sale ...) on the basis of the analyzes made upstream;
Ensures optimal distribution of large volume requests (business groups or entertainment) at the same hotels in the square; calculates the availability and minimum rate for queries using group estimates;
Provides dynamic forecasts against the DG's budget and strategy;
Accompanies the preparation of the annual income budget. "
" Consult the recommendations daily;
Implements strategy in inventory and distribution tools;
Deploys, and communicates the policies of:
- minimum stay,
- "" closed to arrival "",
- "" upselling "" of room categories;
Recommends changing strategy in MR systems for typical days, ideal mix, "close limits", reservation limits, to quickly react to customer behavioral changes (new events, canceled conferences, etc.). );
Optimizes distribution channels. "
Conducts a monthly analysis of results in terms of internal and external indicators (RevPAR and market share) in order to react in time;
Regularly checks the implementation of defined strategies (brand, place and hotel). "
" Communicates daily with hotel reservation and reception teams regarding booking and quality procedures.
Communicates regularly with DGs at meetings or conference calls regarding:
- results and indicators of revenue management
- potential optimization opportunities, market and competitive information, the booking platform and the implementation of sales strategies;
- analysis of recent months, discussions on future trends. Decisions on multi-hotel issues
Organize the monthly Sales and DOP meeting with the DOP, the Sales Manager and the RM Director (possibly with other RM MultiH tel of the place, if they exist) to analyze the last months and discuss the identified future trends;
Attends the quarterly meeting held for all local hotels and central services to harmonize synergies and make decisions on key future actions. "
At Novotel, we grow faster
Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure
and a desire to stretch your limits: that s the Novotel spirit .
An international brand with a network of 400 hotels in 60 countries, Novotel s success
is due to the professionalism and enthusiasm of its 30 000 employees who
have been embodying the brand s ideals for over 40 years.
DNA of the brand, innovation is at the heart of the promise made to employees:
"At Novotel, we grow faster" . To transform this promise into reality, Novotel
has implemented a unique human resources policy declined around five main
professional career paths. Novotel accompanies each employee throughout their career.
Integration, geographic mobility, bridging provision, skills development everyone
is given the opportunity to progress quickly and go further. Impossible is not Novotel.