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Coffee Shop Manager/Store Manager

Index Holding

Posted on August 5, 2018

4 - 7 years Dubai - United Arab Emirates

Bachelor of Hotel Management(Hotel Management). Any Nationality

Medical Insurance, Paid Leaves

Opening 01

Job Description

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Job Summary: As leader of our Bakery, this position is responsible for product management, merchandising, full profit and loss control, and personnel development.
Specific Job Duties:

Responsibilities will include, but are not limited to, the following:

Maintains high-quality standards in product management and presentation.
Completes weekly employee work schedule.
Establishes sales, gross profit, labor and supply budgets for the Bakery and Coffee Shop.
Maintains pricing to achieve budgeted gross profit goals.
Plans and executes merchandising and displays.
Leads and readily participates in product promotions and focuses.
Adheres to food temperature requirements, including hot and cold holding specifications. Promptly discards any products that do not meet HACCP and Department of Health standards, or appear less than presentable under Chateraise’s quality expectations.
Provides outstanding customer service and readily communicates product information to increase sales and meet revenue goals; uses product information to increase sales and best service our customers.
Leads by example, and provides employees with clear expectations and timely feedback.
Trains employees and provides performance feedback, coaching and counseling.
Conducts quarterly physical inventories and practices inventory control.
Prevents internal and external loss.
Demonstrates dependability and flexibility; meets attendance requirements.
Performs other duties as assigned by the Shop Director team.
Skills Required / Qualifications:

Hotels / Hospitality


Desired Candidate Profile

Candidates will be selected from applicants having the best combination of the following qualifications:

Minimum five years supervisory experience preferred.
Strong leadership skills.
Proven success as a team leader and member.
Demonstrates a high-level of self-motivation; takes initiative; problem solves.
Possesses creative merchandising and display skills.
Possesses strong knowledge of gross profit and labor percentages; proven experience working with both.
Possesses comprehensive product information with a proven history of using knowledge to train employees and best service customers.
Possesses a genuine interest and enthusiasm for fine food.
Proven history of personnel development.
Ability to effectively delegate and follow-through.
Exceptional customer service skills.
Superior communication skills.
Excellent time management and organizational skills.
Proven ability to positively affect sales generation and manage profit and loss.


Food & Beverage Supervisor Coffee Shop Manager Store Manager

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Index Holding

Dubai, United Arab Emirates
INDEX Holding is a conglomerate in healthcare, and general trading businesses. It operates a chain of tailor shops; owns textile retail shops; organizes national, regional, and international medical, scientific, educational, and trade conferences and exhibitions; and pro vides healthcare consultancy services to hospitals and healthcare institutions in the United Arab Emirates, the Gulf countries, the Middle East, and North Africa. INDEX Holding FZ LLC was founded in 2006 and is based in Dubai, United Arab Emirates.
View Contact Details


Name/ Designation:
Ms. Sana -

Website http://indexholding.ae/

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