Collections Officer

First Abu Dhabi Bank

Employer Active

Posted 8 hrs ago

Experience

1 - 3 Years

Job Location

Abu Dhabi - United Arab Emirates

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Follow up on overdue accounts to achieve monthly resolution targets as per collections policy

Conduct detailed reviews of delinquent cases including history of interactions, remedial/legal actions, and current status

Engage with customers in compliance with CPR guidelines to identify causes of delinquency and negotiate repayment solutions

Review rental product accounts including BSA and TCR status when applicable

Document customer interactions and case details in the collections system for accurate tracking and future reference

Escalate high-risk cases to management for accelerated action when required

Ensure collection activities are performed ethically, safeguarding the bank s reputation

Support compliance with KYC, AML, CPR, and regulatory frameworks in all collection activities

Work to prevent accounts from flowing into more severe delinquency stages by evaluating repayment options with customers

Desired Candidate Profile

Bachelor s degree in a related discipline

1 2 years of collections experience in the UAE banking sector

Strong knowledge of legal and remedial options in debt recovery

Excellent communication and negotiation skills with customer-centric focus

Basic banking knowledge and familiarity with consumer credit processes

Proficiency in computer applications and experience using dialer systems

Ability to manage multiple accounts in a high-pressure environment with accuracy and integrity

Company Industry

  • Banking
  • Financial Services
  • Broking

Department / Functional Area

  • Finance
  • Treasury

Keywords

  • Collections Officer

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

First Abu Dhabi Bank

First Abu Dhabi Bank (FAB) is the UAE s largest bank and a globally recognized leader, offering secure and innovative financial solutions across consumer, corporate, and investment banking.

https://careersingulf.com/job/banking/collections-officer-abu-dhabi-uae/37525?offset=1260&show_emp=0