Collections Operations Officer

First Abu Dhabi Bank

Employer Active

Posted 8 hrs ago

Experience

2 - 5 Years

Job Location

Abu Dhabi - United Arab Emirates

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Details

Location: United Arab Emirates
Location: Abu Dhabibr>Industry: Banking / Mortgage Professionals
Function: Collections
Job Type: Full-time

What You ll Do

  • Process and validate vendor invoices related to legal, civil, or repossession cases, ensuring accuracy and no financial loss to the bank
  • Prepare and issue settlement and clearance letters for customers
  • Handle customer complaints and service requests related to collections in a timely manner
  • Support reconciliation of collections suspense accounts and perform settlement reversals as needed
  • Place relevant blocks on cards and manage related collection operations activities
  • Provide administrative support to collection vendors and ensure timely processing of commission claims
  • Ensure compliance with FAB policies, Central Bank regulations, and legal frameworks
  • Collaborate with team members to maintain operational continuity and smooth workflow
  • Participate in Code of Conduct training and ensure all mandatory compliance requirements are met

Desired Candidate Profile

Ideal Profile

  • Bachelor s degree in Business Administration or related field
  • Minimum 2 3 years of experience in banking, preferably within collections or operations
  • Strong knowledge of banking processes, vendor management, and reconciliation practices
  • Good communication and interpersonal skills with a customer-centric mindset
  • Ability to work under pressure, manage multiple tasks, and meet deadlines
  • High level of accuracy, discretion, and organizational skills

Company Industry

  • Banking
  • Financial Services
  • Broking

Department / Functional Area

  • Corporate Planning
  • Consulting
  • Strategy
  • M&A

Keywords

  • Collections Operations Officer

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First Abu Dhabi Bank

First Abu Dhabi Bank (FAB) is the UAE s largest bank and a trusted regional leader, offering secure, innovative financial solutions and delivering strong value to customers and communities.

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