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Commis 1 - Pastry

Autograph Collection Hotels

Posted on August 10, 2018

1 - 2 years Dubai - United Arab Emirates

Any Nationality

Opening 01

Job Description

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JOB SUMMARY
Prepare ingredients for cooking, including portioning,
chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh,
measure, and mix ingredients. Prepare and cook food according to recipes,
quality standards, presentation standards, and food preparation checklist.
Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test
foods to determine if they have been cooked sufficiently. Monitor food quality
while preparing food. Set-up and break down work station. Serve food in proper
portions onto proper receptacles. Wash and disinfect kitchen area, tables,
tools, knives, and equipment. Check and ensure the correctness of the
temperature of appliances and food.
Follow all company and safety and security policies and
procedures; report maintenance needs, accidents, injuries, and unsafe work
conditions to manager; complete safety training and certifications. Ensure
uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets. Speak with
others using clear and professional language. Develop and maintain positive
working relationships with others; support team to reach common goals; listen
and respond appropriately to the concerns of other employees. Ensure adherence
to quality expectations and standards. Stand, sit, or walk for an extended
period of time or for an entire work shift. Reach overhead and below the knees,
including bending, twisting, pulling, and stooping. Move, lift, carry, push,
pull, and place objects weighing less than or equal to 25 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.
SCOPE / BUSINESS CONTEXT
• A Full Time position based at JW Marriott Marquis
Dubai.
• Number of Direct Reports - 0
• Titles of Direct Reports 0
CANDIDATE PROFILE
Experience:
• 2 years Culinary experience
Skills and Knowledge
• N/A
Education or Certification
• N/A
SPECIFIC DUTIES
The
following are specific responsibilities and contributions critical to the
successful performance of the position:
• Food Safety
• Follow appropriate personal hygiene procedures to ensure food
served to guests is safe for consumption, including disinfecting hands prior to
handling food and wearing a hat/hairnet and proper footwear.
• Follow and ensure compliance with food safety and handling
policies and procedures, such as product rotation, First In-First Out (FIFO);
dating, labeling, cleaning, and organizing coolers/freezers/storage areas; and
Cold Chain compliance, across all food-related departments and areas.
• Prepare all potentially hazardous foods at the correct temperature
according to the HACCP guidelines.
• Maintain kitchen logs for food safety program compliance (e.g.,
A1, A2, A3 etc.).
• Maintain up-to-date knowledge of company Food Safety Programs
within assigned area of responsibility, as well as Dubai Municipality
standards.
• Check and ensure the correctness of the temperature of appliances
and food using thermostats and thermometers, including monitoring freezer
systems, such as fans, drains, and doors, for proper operation, and report
issues or problems to facility management.
• Follow instructions given by your PIC (Person in Charge)
• Do in practice what you have learned in training.
Kitchen Tools
& Equipment
• Use kitchen tools safely and appropriately, including using
appropriate tools to open cartons, boxes, and cans; keeping knives sharpened;
using proper knife handling procedures; using correct knives for particular
food item or specific task; using dry pads when moving hot material; and
engaging all appropriate safety devices prior to operating equipment.
• Use measuring tools (for example, scale, measuring cups, measuring
spoons) to precisely measure ingredients and portion sizes.
Food Preparation
• Prepare and cook food according to recipes, quality standards,
presentation standards, and food preparation checklist, establishing priority
items.
• Prepare ingredients for cooking, including portioning, chopping,
and storing food before use.
• Wash and peel (if required) fresh fruits and vegetables to prepare
them for cooking or consumption.
• Test foods to determine if they have been cooked sufficiently,
using methods such as tasting, smelling, or piercing them with utensils.
• Weigh, measure, and mix ingredients according to recipes or
personal judgment, using various kitchen utensils and equipment.
• Monitor food quality while preparing food and throughout the day
utilizing the HACCP forms and production charts.
• Prepare cold foods, including preparing salads, cold sandwiches,
condiments, and dressings.
OTHER
Safety and Security
• Report
work related accidents, or other injuries immediately upon occurrence to
manager/supervisor.
• Follow
company and department safety and security policies and procedures to ensure a
clean, safe, and secure environment.
• Notify
Loss Prevention/Security of any guest reports of theft.
Policies and Procedures
• Follow
company, hotel and department policies and procedures.
• Follows Marriott International Hotels Limited
Regional Office policies and procedures
• Protect
the privacy and security of guests and coworkers.
• Maintain
confidentiality of proprietary materials and information.
• Ensure
uniform, nametags, and personal appearance are clean, hygienic, professional
and in compliance with company policies and procedures.
• Protect
company tools, equipment, machines, or other assets in accordance with company
policies and procedures.
• Perform
other reasonable job duties as requested by Supervisors and Management.
• Working
hours as required to do your job but normally not less than 48 hours per week.
Guest Relations
• Actively
listen and respond positively to guest questions, concerns, and requests using
brand or property specific process (e.g., LEARN, JW Symphony of Service) to
resolve issues, delight, and build trust.
• Assist
other employees to ensure proper coverage and prompt guest service.
• Anticipate
guests' service needs, including asking questions of guests to better
understand their needs and watching/listening to guest preferences and acting
on them whenever possible.
• Address
guests' service needs in a professional, positive, and timely manner.
• Engage
guests in conversation regarding their stay, property services, and area
attractions/offerings.


Hotels / Hospitality

Chefs / F&B / Housekeeping / Front Desk

Desired Candidate Profile

• Thank
guests with genuine appreciation and provide a fond farewell.
• Welcome
and acknowledge each and every guest with a smile, eye contact, and a friendly
verbal greeting, using the guest's name when possible.
• Supply
guests/residents with directions and information regarding property amenities,
services, and hours of operation, and local areas of interest and activities.
Communication
• Answer
telephones using appropriate etiquette including answering the phone within 3
rings, answering with a smile in one's voice, using the callers' name,
transferring calls to appropriate person/department, requesting permission
before placing the caller on hold, taking and relaying messages, and allowing
the caller to end the call.
• Speak
to guests and co-workers using clear, appropriate and professional language.
• Talk
with and listen to other employees to effectively exchange information.

Working with Others
• Support
all co-workers and treat them with dignity and respect.
• Handle
sensitive issues with employees and/or guests with tact, respect, diplomacy,
and confidentiality. Develop and maintain positive and productive working
relationships with other employees and departments.
• Partner
with and assist others to promote an environment of teamwork and achieve common
goals.
Quality Assurance/Quality Improvement
• Comply
with quality assurance expectations and standards, e.g. GuestVoice and JW
Marriott Brand Standard Audit.
Physical Tasks
• Enter
and locate work-related information using computers and/or point of sale
systems.
• Stand,
sit, or walk for an extended period of time or for an entire work shift.
• Read
and visually verify information in a variety of formats (e.g., small print).
• Move,
lift, carry, push, pull, and place objects weighing less than or equal to 10
pounds without assistance.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Keywords

Hospitality Food Safety Safety Training Commis 1 Supervisor Management Appliances Compliance Cooking Station

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Autograph Collection Hotels

Founded by J. Willard and Alice Marriott in 1927, Marriott International, Inc. is a leading global lodging company headquartered in Washington, DC in Bethesda, Maryland. It has over 6,000 properties in nearly 122 countries- Middle East & Africa (245 properties, 29 countries), Europe (512 properti es, 37 countries), United States & Canada ( 4,526 properties, 2 countries), Caribbean & Latin America (225 properties, 33 countries), and Asia-Pacific (572 properties, 21 countries). Marriott International, a FORTUNE 500 Company, started its operations in the Middle East in 1980 with Riyadh Marriott Hotel in Saudi Arabia.





Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by offering exceptional amenities and attentive guest care that sets the industry standards. Known as one of the ‘best employers’, Marriott maintains a work culture that puts its people first. The organization offers excellent benefits and career paths that help its employees to grow professionally and personally. Marriott International promotes innovation, diversity, teamwork and a thriving culture. Marriott International’s merger with Starwood Hotels & Resorts has strengthened its position as the best travel company in the world.



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